Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and information and provide this to our team for further review.

Hi! Thanks for reaching out, and sharing your experience with us. We're so sorry to hear it wasn't the one either of us had hoped for. We're committed to making this right, and would love to have the opportunity to learn more about the issue and find a solution together. Please message us directly via info@vitalproteins.com. We're ready to help!