Hi, we’re sorry to learn that you did not enjoy your experience using our Air Wick Scented Oil Lavender and Chamomile refill. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to try our other scents, such as Apple Cinnamon Medley. This gentle fragrance is a combination of fresh juicy red apples, freshly ground warm cinnamon, and spicy nutmeg with sweet vanilla and warm woody notes. As the manufacturer, we'd love to speak with you and learn more about your experience. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website with reference RB0000611359, and we’d be more than happy to help! Sincerely, Your Air Wick Team!

Hi, Jay. We are disappointed to learn about your experience. As the manufacturer, we'd love to speak with you and learn more about your experience. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website with reference RB0000602700, and we’d be more than happy to help! Sincerely, Your Air Wick Team!

Updated response 08/20/22 -Hi, we're just checking in again to see how you are doing. As the manufacturer of Air Wick, we would like to learn more about your experience and assist you further. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number RB0001188224, and we would be more than happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team