Hello. We're sorry to hear that our Air Wick Scented Oil Refills Lavender and Chamomile did not meet your expectations. This is a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We recommend you try different fragrances that Air Wick offers such as Vanilla and Pink Papaya for a better experience. This fragrance resembles the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer of Air Wick, we'd like to learn more about your experience and better assist you. Please give us a call at 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000631575, and we’d be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Hi, Finn. We're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. Since this was not your experience, we'd like to invite you to explore other fragrances, such as Fresh Linen. This fragrance will give a familiar smell of fresh clean laundry, sunshine and pure white flowers blend together. We always strive to better ourselves and will pass your feedback onto our innovation team. We'd also love to hear more about your experience. You can reach us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) using case number RB0000607595. We look forward to hearing from you! Sincerely, Your Air Wick Team

Hello, Joycie. Thank you for giving our Air Wick Scented Oil Lavender and Chamomile refill a try! We're disappointed to learn that you were not able to enhance your home with this fragrance. It might be helpful to know that our warmers easily adjust with 5X fragrance settings, so you can select your desired level of scent intensity. We recommend you increase the setting of your device to allow more fragrance to emit. As the manufacturer of Air Wick, we would also like an opportunity to better assist you. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000600637, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.