Hi, thank you for your honest feedback on our Air Wick Scented Oil - Lavender & Chamomile - Kit. Although you were not a fan of this fragrance, we hope you take the time to explore some of our other aromas. We invite you to try a different scent like Air Wick Scented Oil in Vanilla and Pink Papaya Scent. It has a Pink Papaya, and juicy, exotic red fruits add a modern twist to this vanilla fragrance for a harmonious fusion. We hope this is a better match for you. Sincerely, Your Air Wick Team. https://www.airwick.us/products/Plug-in-Scented-Oil/Air-Wick-Plug-in-Scented-Oils-Vanilla-and-Pink-Papaya

Updated response 08/15/22 - Hi, we are following up to check how you are doing. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number RB0001188224, and we would be more than happy to help. Sincerely, Your Air Wick Team.

Hello, Joycie. Thank you for giving our Air Wick Scented Oil Lavender and Chamomile refill a try! We're disappointed to learn that you were not able to enhance your home with this fragrance. It might be helpful to know that our warmers easily adjust with 5X fragrance settings, so you can select your desired level of scent intensity. We recommend you increase the setting of your device to allow more fragrance to emit. As the manufacturer of Air Wick, we would also like an opportunity to better assist you. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000600637, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.