I bought this larger generator to replace a 4000 watt one so I could run my heating and cooling system in the event of a prolonged power outage. So far so good. Generator arrived in perfect condition. I set it up according to the directions then started it up. If fired right up and it idled smoothly. I'll load the generator soon to test out it how it runs under load. Since I will only use it plugged into my house via a transfer switch, I followed the Westinghouse Technical Bulletin TB-2511 to float the neutral. Fairly simple, but the wiring I had (rev 1) was a bit different from the TB and steps 9, 10 and 11 could not be accomplished as the wire doesn't exist. The technical bulletin needs to be updated.

I purchased this some time back and just now noticed their was a CONGRATULATIONS card which qualifies me for a bonus item which is a generator cover also i did have a problem the breaker on the unit was defective and had a case number of SC289048 spoke with Ron he forwarded me out a replacement breaker which resolved the issue. I am so glad i purchased this generator and have been telling my colleagues about it and now they are going to order one it has been running like a CHAMP.. i will look to get another iGen with higher wattage when you all come out with one. Thanks a MILLION.

Just install the necessary external outlet to connect to my house then unpack the generator, put the oil ,connect the battery and then start the igen ran for 1 hrs without problem planning to runnin tomorrow for 5 hrs and put half load to see how behave So far love it.

Just unboxed and set up. Super simple this is my forth Westinghouse product and all have exceeded my expectations. This generator was pretty much ready to go. Love how quiet it is and how it will be safe for all my sensitive household electronics.

I bought this 10 months ago and I love it....I ran the 5-hour breaking period like advised by manufacturer, and used it couple of times after that, absolutely love it!!!

I got this because I wanted some thing quieter than older style generators and to run my electronics without worrying. Only 4 stars bc eco switch not working. Generator won't rev up when turned off.

We purchased generator this month, easy setup, well built, and has a excellent remote start feature with a CO safety feature. Recommend anybody looking for a dependable Generator for emergency situations.

My research and speaking with people about other generators, led me to a decision on purchasing this Westinghouse iGen 12000 TFc. (3 year warranty) I also want to thank Westinghouse for the free upgrade to natural gas and generator cover.

I bought it to power my house. I haven't had to use the generator in an emergency yet but I have tested it and it starts up easily and is user friendly.

Overall, very pleased with the generator. Solid, starts easily, powerful. Price was good. Bought a set to power some ag drone chargers. Kept up well aside from CO sensors being finicky on occasion.