Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Westinghouse 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor for
Westinghouse 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor
4.8 out of 5 stars
stars
2,010 ratings2,010 reviews
  1. 5 stars85% (1,702)
  2. 4 stars13% (253)
  3. 3 stars2% (40)
  4. 2 stars0% (10)
  5. 1 star0% (5)
Sort by |
Showing 21-30 of 2,010 reviews
Dec 26, 2025
Reviewer name: Falisha
3 out of 5 stars
3 out of 5 stars review

Just bought this thing and it's already not workin

It's already throwing a red dead light they call it stating there's a faulty part on this thing already just bought it not even a full 2 months ago. So my advice register your product asap and prep for right at 80 hours it going into a slump until someone reaches out to you! The cost on this thing, you'd think they would have a number hotline to call because now this is effecting my business. We will see what they say, hopefully they don't give me a hard time! Register your product right away, don't wait and think because it's shiny new and nothing won't happen. It's bound to happen with these things. So take my advice, if not this one it'll happen to the next one. Other than it's silent, worked great up until it didn't on Christmas eve. Hopefully these guys figure thus issue out asap! I will update if they let me update. Being this new, shouldn't be having problems like this.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. -Manny

Aug 19, 2026
Reviewer name: simo
5 out of 5 stars
5 out of 5 stars review

just received

Just received it. wheels and handle went on fast with included tools. Added the included oil and fresh gas and it started right up. Packaging was great. Have not added a load yet but did voltage test all outlets. going to run it for 3/4 hours no load then start adding items up to 50% of running wattage for a break-in period.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 5, 2026
Reviewer name: sot531
5 out of 5 stars
5 out of 5 stars review

Very quiet generator.

My 13 year old Westinghouse 9000watt open framed generator burned up in a recent fire. It was insanely loud but worked us through many power outages over the years. This new inverter generator is incredibly quiet in comparison to our old one. My neighbors will appreciate the reduced noise when the next outage occurs. It looks really nice as well.I like the remote start/stop feature and digital display.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Jul 24, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Convenient features, few quirks, but runs well

Generator has been run steadily and still working well for past almost 2 months now. Few issues to work out in the beginning with automatic shutoff but easy adjustments to correct this. Biggest problem currently is the remote stopped working randomly within a month and but replacement should be covered under warranty and otherwise the remote is a very convenient helpful feature that we did not anticipate appreciating so much. They also included in the box an oil fill funnel that does not even closely fit this generator. Manual is contradictory to itself or the machine in some places. Have only used gasoline as its fuel source to date, but it does not feel like it burns thru fuel as quick as previous generators. It is also loud but still quieter than expected. Overall has some small quirks but happy with purchase.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 9, 2026
Reviewer name: mwf19788
5 out of 5 stars
5 out of 5 stars review

Great Invertor Generator

Just bought this and am very pleased that I did. -Great features - circuit breakers, no flat tires, load data center, hoses attached to drain carburetor and change oil, less than or equal to 3% THD -Packaged very well. -Easy assembly - nice tools included to mount wheels, stabilizer feet, and handle. -Very quiet when running - being an invertor generator it only revs up as needed (unlike my older and smaller one that ran at full throttle when it sensed a load - this will save one fuel). -Easy to roll around as needed. -I ordered a Dfc (dual fuel model) but Westinghouse gave me a free upgrade to a Tfc (tri fuel model) I was considering a Honda Eu7000 but went with this Westinghouse iGen 12000 instead and am really glad I did (the Westinghouse costs less than 1/2 the Honda generator and has more / nicer features). I wired up a 50 amp cable and broke the generator in using the things in my barn. Have yet to see how it will handle the required things in my house during a power outage. Overall / so far it seems to be a perfect generator. Time will tell. I did a lot of research and Westinghouse came out on top in all but price. It had the least amount of negative reviews across many websites. Thank you Westinghouse

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 19, 2026
Reviewer name: WPMontana
5 out of 5 stars
5 out of 5 stars review

Works Amazing

We bought this generator in case of a power outage. Two weeks after we bought the generator a severe thunderstorm caused a large tree to fall close to but not on our property. The tree brought down the power line with it and we lost power for approx. 11 hours. The generator was a life saver as my husband needs power for medical treatments.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 8, 2026
Reviewer name: swess
5 out of 5 stars
5 out of 5 stars review

Pleased so far.

I purchased this two weeks ago. I did the break in, and ran everything in my home for 4 hours. So far so good. This generator is very quiet. It started right up the first time I used it. I love the data center readout. I was able to see exactly how many kilowatts everything in my home was drawing. This generator was more than adequate to carry the load. I used all three start options, the remote, push start, and the pull cord. It started right up all three times without any trouble. I love the battery trickle charger. My last generator did not have that feature and I had a difficult time remembering to charge the battery. All in all, it seems to be a good purchase. Time will tell.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 24, 2026
Reviewer name: Tw in Florida
5 out of 5 stars
5 out of 5 stars review

Meets our needs plus some.

Very satisfied with the generator. We had one 3 hour power outage so far. Simply hooked the generator to the 50 AMP connector we had installed for the house. It ran everything we needed- well pump, lights, 2 refrigerators and a freezer, internet and fans. Very quiet. I feel we're well prepared for an extended outage as we've experienced in previous hurricane seasons.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 15, 2026
Reviewer name: Alien33
5 out of 5 stars
5 out of 5 stars review

Buy THIS generator

I've had this for about 3 weeks after being hit with consecutive tornadoes. This is my first generator and I am thrilled to have went with this one! It's so easy to set up and use. I had my refrigerator and electronics going within 20 minute of unboxing. 10/10 recommend for quality, ease of use for beginners, and features.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633
Aug 24, 2026
Reviewer name: Stacked1
4 out of 5 stars
4 out of 5 stars review

Good generator so far.

So far, this generator has run well, started easy and done what I needed it to do. I have had a number of shutoffs from the CO detector, even in pretty wide open areas, so I'm not sure if it's set too sensitive or what. Other than that, it's done a good job.

Review from westinghouse.com
Helpful?3FVKT3CBHMEE20149764633