Received generator complete, no package issue's. I was able to install all components and get generator running. It did run the whole house. I would suggest to cut back to 1 a/c to run pool pump, garbage disposal or dryer, do to surge, since it's already at 80 percent, capacity on natural gas. The only issue I have is the Gen will not start cold on natural gas. I started it on propane, then after it warmed up. Then switch to natural gas and it started. I will call the tech support number to see if there is anything I can do.

Although I have just received my generator today and I have not yet been able to test it, I'm giving it 5 stars for how easy it was to assemble and set-up. I am trusting that it will operate without significant challenges. The written directions are clearly stated.

We bought this for our hurricane preparedness since we lost power and received damage to our home from Hurricane Milton. It is big enough to run all the essentials in our home for days on end until power is restored. Easy set up and easy to use. Great product, heavy duty, great product. Exactly as pictured.

Generator was simple to put together and get ready for the break in period. Generator looks great and the manual is very clear and easy to understand. Engine started right up and running smoothly. Happy with the purchase and look forward to getting some use out of it.

Bought this a week ago in preparation of the south eastern snow and ice storm. Glad I did as the power went out for almost 26 hours and the generator came through for us. The ease of startup with the keyfob made it very easy and kept us out of the weather. Plenty of power and the Westinghouse name made it an easy choice for us. Price was better than comparable tri-fuel models. We are very happy.

This is the second generator I have purchased. The first run started and ran with no problems. I decided to purchase a larger one to run my whole house , the only issue I have is I never received my cover for the first one so I hope I receive the cover for this one. love my generators.

We bought this right before Hurricane Helene was going to hit Florida. Thankfully we were just west enough to not get any effect but it sure did offer piece of mind knowing we would be able to run most of our house with this. We set it up and are working on the break in hours. So far so good. We did notice a strange humming when load is put onto the generator the first time we used it so we will be making sure this isn't a problem. Overall we are pretty happy.

I've been dependant on generator power a few times in my life starting with Hurricane Hugo and most recently Helene. Every home we lived in had a generator on standby only to find out in its time of need it did not meet its advertised output or longevity. Until I got this monster of a Power Station. Easy to assemble and easy to operate. Love the wheel set and Large grip handle bar. While breaking it in I hooked it up to my Home and stepped up the load until 5 hours. Changed the oil push buttoned started it then turned on my 2 Ton A/C, This Westinghouse 11500TFc hardly burped and ran everything. Including the Washing machine and the Hot Tub, That's 10835 Watts at start up. Westinghouse quality at a great price. I will never live like 'm Down Range again during a power outage again!! Strongly suggest this to a friend or a stranger.

After the hurricanes last year, I decided I needed a more powerful generator. This fit the bill, at a great price. As a bonus, it can run off of gasoline, propane, and natural gas. Gas stations are not a fun place to be after a hurricane, so at least this gives me options when the stations are out of fuel or have no power.

Going to do a major road trip in my Tesla Model Y. Full self (supervised ) driving should be amazing! Golfing along the way. Putting the generator on board so I don't need to rely completely on supercharging. Propane and gas for fuel. I have also commissioned a Tesla wall charger for 50amps so all set to roll! Love the quality of the product. Also have backup power now that I can add to my home.