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Customer reviews for Lifesmart LS550 Plus 5-Person 65-Jet 230v Spa with Ozonator for
Lifesmart LS550 Plus 5-Person 65-Jet 230v Spa with Ozonator
4.1 out of 5 stars
stars
35 ratings22 reviews
  1. 5 stars66% (23)
  2. 4 stars11% (4)
  3. 3 stars3% (1)
  4. 2 stars6% (2)
  5. 1 star14% (5)

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Showing 11-20 of 22 reviews
Aug 16, 2023
bruce
4 out of 5 stars review

Verified Purchase

question the shipping ability

enjoying the hot tub. access panel poorly designed. control box poorly mounted. plastic control box to thick for electrical fitting. control box poorly designed hard to land the incoming power wires. shipping company could not bring to my house unless i had 4 to 5 people to help unload znd could not set a time of delivert thst was not a large block of time. not what was advertised. i had to go to their loading dock to get the hot tub.

Review from walmart.com
Helpful?2SFBJI6RMY8520134504636
Jul 7, 2024
cgt
2 out of 5 stars review

Good tub, until it leaks.

This is a great (if basic) tub as far as ease of operation, efficiency, and comfort go. We really loved it for the first 3 years. But now, after 3 years, it is leaking from a jet somewhere and we will probably have to replace it since it is not really designed to for such things to be repaired, as far as we can tell. A 3 year lifespan is sad; I don't think we would try this again.

Helpful?2SFBJI6RMY8520134504636
reply from Lifesmart

Hello Cgt! We're sorry to hear of the issues you are experiencing with your Lifesmart LS550 Plus spa. If the leak is an in-foam leak that is not accessible from the equipment compartment, then the spa should be emptied and tipped on its side. There are cutouts in the bottom of the shell that we make and use to install the jet bodies and plumbing lines. Through these cutouts is how you will access the lines. You can use a 7/16 Allen wrench to remove the jets or the threads stuck in the jet body. Please give us a call so we can provide replacement part numbers and help with your order. Contact our Customer Service Team at (888) 961-7727 M-F 7AM-4PM or by Email at ownersupport@watkinsmfg.com.

May 27, 2026
anonymous
2 out of 5 stars review

Hot tub disaster

Only had it for a year and started leak, now we're stuck with a yard ornament and can't get rid of it.

Helpful?2SFBJI6RMY8520134504636
reply from Lifesmart

Hello,<br />Thank you for providing your feedback. We&#39;re sorry to hear that there is a leak in your spa. Please contact us at 888-961-7727 Mon-Fri 7am-4pm PST. One of our agents can assist you.

Feb 15, 2024
Addie
1 out of 5 stars review

Didn’t last 2.5 years

Disappointed .. it didn’t even last a full 3 years. Out of warranty after 2. I thought this was a great deal.

Helpful?2SFBJI6RMY8520134504636
reply from Lifesmart

Hello Addie! We're sorry to hear of issues you are experiencing with your Lifesmart LS550 Plus spa and we thank you for taking the time to leave a review and share your thoughts. We are available to help troubleshoot any concerns or issues over the phone by contacting our Customer Service Team at (888) 961-7727 M-F 7AM-4PM or by Email at ahsservice@watkinsmfg.com.

May 4, 2021
Cheryl L
5 out of 5 stars review

Verified Purchase

Great Deal

This is a great product and an excellent value. We feel very lucky to have scored this hot tub during the pandemic.

Helpful?2SFBJI6RMY8520134504636
Aug 5, 2023
TAMMY
5 out of 5 stars review

Verified Purchase

AHHHHHH..........

Shipped exactly as stated, packaged great, no issues. We didn't set it up right away, had to finish building the deck. All set up now, and enjoying it!!!

Review from walmart.com
Helpful?2SFBJI6RMY8520134504636
Jun 26, 2025
Cynthia
5 out of 5 stars review

Verified Purchase

Glad we did it!

We love our hot tub! Perfect for 2 people daily use. Occasionally have grandkids with us and there’s plenty of room. Controls are simple and respond quickly to temperature changes. Attractive on our patio and yet blends in to surroundings.

Review from walmart.com
Helpful?2SFBJI6RMY8520134504636
Oct 14, 2021
Mark
4 out of 5 stars review

Verified Purchase

Great price

Great price and easy installation. The pumps could be more powerful. If all the jets are vavled in the pressure in low.

Helpful?2SFBJI6RMY8520134504636
Jan 21, 2024
Caitlyn
1 out of 5 stars review

Leaking within one year

We bought this tub last March for our short term rental property, and it starts leaking within one year. We are very disappointed with this product. It takes forever to have the manufacturer fix it. We had to cancel 5 bookings due to the issue. And it's still not fixed.

Review from walmart.com
Helpful?2SFBJI6RMY8520134504636
Jul 19, 2024
Curt
5 out of 5 stars review

Verified Purchase

Lifesmart Curacao DLX

Without a doubt. The best $3000 I have EVER spent on myself.

Review from walmart.com
Helpful?2SFBJI6RMY8520134504636