Hi, Jay! We’re thrilled to hear how much you’re enjoying your LG TV, especially with your PS4 Pro and PS5 Pro. Gaming really shines when features like LG Game Optimizer and HDR10 Pro come together, and it’s great knowing you’re seeing that difference firsthand! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! We’re excited to hear how much you’re enjoying your LG TVs. Picking up the 65" and 55" in the same year is quite the upgrade streak, and it’s great knowing they’ve been easy to navigate and performing just the way you hoped. We love that you’re already planning to add the 27" to your kitchen lineup once it’s back in stock — sounds like an LG home in the making! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We're thrilled to hear that you're enjoying the impressive sound integration with WOW Orchestra, the strong brightness performance in your sunlit room, and the smooth casting experience. It's great to know these features are helping deliver the experience you were looking for. We also appreciate your feedback regarding the responsiveness of the interface and settings menu. We can certainly understand how a delay in navigation can impact the overall experience, especially on a new TV. As a simple troubleshooting step, we recommend checking for any available software updates, as these often include performance improvements and optimizations. You may also find that performing a quick power cycle by unplugging the TV for approximately 60 seconds and then reconnecting it can help refresh the system after the initial setup process. We want you to enjoy every aspect of your new TV. If the responsiveness does not improve after trying these steps, our LG CareQ team would be happy to assist further at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/. Please reference CNN260618073950 so we can assist you further. Thank you again for taking the time to share your feedback and for choosing LG—we truly appreciate your support.

To help us look into the specifics of your TV model and advise on the compatible Magic Remote options, please send us your TV's model and serial numbers to lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. We look forward to receiving your email! ^James.

Thank you for sharing your experience with your 75NU850BPUA. While we're glad you've chosen LG again, we can certainly understand your concern when a new TV isn't delivering the picture clarity you were expecting, especially when you're comparing it to another LG TV in your home. We appreciate that you've already taken the time to try the recommended picture adjustments. Trying a different high-speed HDMI cable is a great next step, as signal quality from the satellite receiver can sometimes have a significant impact on picture performance. It may also be worth checking that the receiver is set to output at the highest available resolution and that any picture enhancement settings on the source device are properly configured. We want you to enjoy the sharp, vibrant picture your TV is designed to deliver. If the picture quality still doesn't meet your expectations after testing a different cable, please reach out to us so we can explore additional troubleshooting steps with you. Thank you for taking the time to leave a review. We appreciate your feedback and the opportunity to help. Our LG CareQ team is always here to assist at 1-888-542-2623, or via WhatsApp, live chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/ and reference CNN260625192668 so we can assist you further.