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Customer reviews for SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
662 ratings646 reviews
  1. 5 stars79% (521)
  2. 4 stars15% (99)
  3. 3 stars3% (22)
  4. 2 stars2% (14)
  5. 1 star1% (6)
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Showing 251-260 of 646 reviews
Aug 5, 2026
Reviewer name: sah1109
5 out of 5 stars
5 out of 5 stars review

Excellent picture and sound quality!

[This review was collected as part of a promotion.] I decided it wasn't worth it to burn out another expensive iPad watching tv on it in bed at night so ordered this TV from Costco. It wasn't on sale but the price was competitive. I was kind of leary due to some reviews regarding the difficulty navigating the remote but after five minutes, I had that all sorted and now the remote is easy to navigate and quick to respond. The picture and sound quality are both excellent much to my delight. Costco has a 70 inch on sale using the same technology and I like the one I just purchased so much, I'm going to pick up the larger one I go Friday just to have on hand for my great room because I know the LG that's there now will choke eventually...

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 5, 2026
Reviewer name: gail
3 out of 5 stars
3 out of 5 stars review

sound awful

[This review was collected as part of a promotion.] I have the tv in my porch outside, The sound on the tv is awful. We are watching it on 98-100. The colors on the tv aren't bright and are rather kind of dull. I think the Samsung tv's aren't as good as they use to be.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi Gail, Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now Regarding low volume, please know you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced for everyday viewing • Optimized: Enhances effects and creates a more spacious sound • Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. We hope this tips help. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Jun 26, 2026
Reviewer name: Imluckyru
5 out of 5 stars
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] incredibly bright vivid picture it's interacts with most of my items in the home early and Alexa or Amazon early and Alexa or Amazon user but this actually integrates perfectly I can't Rave enough about how much love this the contrast it's on point

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 21, 2026
Reviewer name: Shebee19
4 out of 5 stars
4 out of 5 stars review

Beautiful pictures

[This review was collected as part of a promotion.] So far its now a week. Had a slight volume issue one day turned on the TV and there was no sound. I had to unplug and plug back in and then it was working. Otherwise so far the picture is sharp and looking good.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 28, 2026
Reviewer name: Jackie
4 out of 5 stars
4 out of 5 stars review

Great reaolution!

[This review was collected as part of a promotion.] I really love all the picture stuff & it really needs no changing there & love how I can see everything so perfect. Sometimes tho it wont let me go back to my cable box except for in a small box on there. Idk what messing it up. I also dont like how I cant just restart the TV from the screen. There's no option to just restart it. I have to go thr u the trouble of unplugging it & thts really frustrating.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 5, 2026
Reviewer name: Tony
4 out of 5 stars
4 out of 5 stars review

Great TV, Bad Remote Functionality With Multiple

[This review was collected as part of a promotion.] The TV itself works great and the quality is superb. The only frustration is that I have 2 Samsung TV's hung side by side, and you really need to make a option (besides using the app) to differentiate the remote controls for each TV.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 1, 2026
Reviewer name: Dark Chaos 739
4 out of 5 stars
4 out of 5 stars review

A great flat screen TV

[This review was collected as part of a promotion.] This TV is definitely a good option when looking at it head on, which I already knew going in. If you're expecting to see it sideways at extreme angles, this is not the TV for you, you are going to want a different model, which I didn't need or want. I love how clear the audio is and the screen. Best thing ever, I love the fact my phone is seamless with it, being a Samsung S25 Ultra, however, my wife's iPhone Pro Max 16 can also be used to change the channel. I wish that Samsung gave me the remote control with the solar powered option, like I did with a different Samsung TV I owned prior, but got stolen. I only knocked off a star, just because I wish I did had that remote instead of traditional batteries only, but as well as the response time could be a little bit better. I have the fastest internet that I can possibly get, because we run PCS and VR systems, and the native software inside the TV has a tad of lag after being turned on for at least 20 minutes. Other than that, I mostly use it just for netflix, playing consoles, and throwing on YouTube for the kids.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 20, 2026
Reviewer name: BioPat
5 out of 5 stars
5 out of 5 stars review

Well done, Samsung

[This review was collected as part of a promotion.] We have multiple. Samsung TV's. Of all TV's, this new one is by far superior to the others. The contrast. Of all the items that might be in the screen. The responsiveness, how quick it is to set up even in a house that it uses only streaming. The sound is amazing. We are very pleased with the TV. That we've only had a week but look forward to many years of good service.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 19, 2026
Reviewer name: Lilbit431982
5 out of 5 stars
5 out of 5 stars review

Perfect sound a d picture clarity!!!!

[This review was collected as part of a promotion.] Love this TV. I don't make much money so I could never really afford a "nice" TV. I got my Samsung crystal UHD from Verizon when I s5artwd internet service for my home. The first time I turned it on I thought something was wrong because the picture clarity and sound were unlike anything I've ever seen and heard on a TV. Now i can't go anywhere n watch TV unless it's a Samsung. Truly excellent quality. Everything about this TV makes my viewing experiences perfect everything. Very easy to navigate.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 20, 2026
Reviewer name: Dannstu
4 out of 5 stars
4 out of 5 stars review

Hard for Elderly

[This review was collected as part of a promotion.] I purchased this for my 89 year old Mother-in-Law. We installed it on her kitchen wall. Everything works fine, but the issue is getting the TV to go to her Xfinity service from turning the TV on. She doesn't know how to navigate the smart TV to the proper HDMI selection and then get to Xfinity. Otherwise the TV. works great and has great clarity.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi Dannstu, Thank you for sharing your feedback with us. To help you and your mother get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor