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Customer reviews for Philips Sonicare Gentle Clean Replacement Toothbrush Heads, 8 ct. for
Philips Sonicare Gentle Clean Replacement Toothbrush Heads, 8 ct.
4.4 out of 5 stars
stars
130 ratings126 reviews
  1. 5 stars61% (79)
  2. 4 stars26% (34)
  3. 3 stars8% (11)
  4. 2 stars2% (3)
  5. 1 star2% (3)

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Showing 1-10 of 126 reviews
Apr 18, 2026
Reviewer name: Horseygrl24
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great brushes

[This review was collected as part of a promotion.] These are great. Very gentle, yet they clean very well!

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
Jun 6, 2026
Reviewer name: Grace Go
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I love the sensitive heads much better on the teeth

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
Mar 14, 2026
Reviewer name: Boomer33
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love the different cleaning options.

[This review was collected as part of a promotion.] I love my mouth after using this toothbrush. It feels so clean and fresh afterwards.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
Aug 12, 2023
Reviewer name: Tigerlily84
5 out of 5 stars
5 out of 5 stars review

Excellent Brush Head

[This review was collected as part of a promotion.] Cleanest teeth I have ever had! I love how soft the bristles are. They don't make my gums bleed like some of these stiffer bristles do. Only thing that bothers me is when I brush my front teeth and have to open my mouth slightly it allows toothpaste to spray out but other than that, a overall great product.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
Aug 14, 2023
Reviewer name: Salchipapa
4 out of 5 stars
4 out of 5 stars review

Effective and great for hard-to-reach areas

[This review was collected as part of a promotion.] This brush head is very compact, which made me nervous at first because I am used to larger brush heads and thought it would take me a lot longer to brush my teeth. While I still do prefer a slightly larger brush head for basic brushing, this one is perfect for reaching difficult areas, especially behind the back molars as well as cleaning gently along the gum lines. The bristles are gentle in my mouth and hold up very well after multiple uses.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
Aug 28, 2026
Reviewer name: CAROL
3 out of 5 stars
3 out of 5 stars review

Brush head doesn't go all the way down on my Sonicare 5100 with click-on handle. I like the way it feels, and hooefully it will stay in place.

Helpful?3VJLMKD9RAZR20120617576
Oct 3, 2026
Reviewer name: Optimum shopper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too soft

[This review was collected as part of a promotion.] I’m very disappointed that the original sensitive ‘S’ toothbrush head has been discontinued! The S2 is too soft. Makes me wonder if it will remove the biofilm that builds up on teeth. My periodontist recommended the original S toothbrush head. Now I have instructions to use CocoLabs’ toothbrush head since the Phillips S has been discontinued. Please consider manufacturing the S toothbrush head again!

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
reply from Philips Consumer Care

Hi there, we're sorry to hear about your experience, and thank you for bringing this to our attention. We understand your frustration regarding the charger not being included with the product. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care

Mar 7, 2026
Reviewer name: klb88
2 out of 5 stars
2 out of 5 stars review

Nope

I usually get what I assume are regular brush heads, but saw these and thought maybe they were worth a go with my sensitive teeth. I just tried it for the first time and definitely don't like these. The brush won't go any stronger than the lowest setting and my teeth are not clean. It's too bad I got a four pack, I'm not dealing with this for a year, so now I get to buy a new pack of a different kind and never use these, great use of money.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
reply from Global 247

Hi there, thank you for sharing your experience with us. We’re sorry to hear that these brush heads didn’t work well for your needs, especially with sensitive teeth — that’s definitely not the experience we want for you. The limited intensity and the cleaning results you described shouldn’t happen, and we understand how frustrating it feels after purchasing a multipack. Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Warm regards, Philips Consumer Care

Jun 4, 2026
Reviewer name: Nickname What with that?
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I've only been using the new S2 for a few weeks and now the flashing toothbrush symbol is lighting up. What's with that? Also, the button to turn the brush on or off is stuck so hard I can barely turn it on. What's with that? Overall, I am not happy with your products.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
reply from Global 247

Hello, Thank you for taking the time to share your experience with us. We’re sorry to hear that you’re encountering multiple issues with your toothbrush, both the flashing replacement reminder appearing so soon and the power button being difficult to press. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be after only a few weeks of use. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for bringing this to our attention — we’re here to help. Best regards, Philips Consumer Care

Mar 10, 2026
Reviewer name: Vegasmom
1 out of 5 stars
1 out of 5 stars review

S2 brush head TOO SMALL

The brush head on this new "S2" version is WAY TOO SMALL. S2 is ~25% smaller than the original S! Please bring back the original "S" for sensitive teeth.

Review from philips.com
Helpful?3VJLMKD9RAZR20120617576
reply from Philips Consumer Care

Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care