It was a terrible experience. The unit was defective. I spent over an hour online with an LG Robo agent with a conclusion that the unit needed to be repaired and they would send a repair agent, but he never showed up and we had a terrible time returning the unit. Needless to say I bought a new TV. It was not an LG.

After 6 weeks, the unit had massive dead lines. Only lasted 6 weeks. The menu is extremely cluttered and confusing. Switching inputs takes too many clicks and the bulk of the main menu is ads. Does not feel or work like a premium tv.

Brilliant colors in picture screen. Great contrasts with blacks being truly black. Pixel uniformity across the screen. Sound system does not need sound bar. Brightness makes picture pop. Extremely pleased with television. Easy setup to use.

[This review was collected as part of a promotion.] I'm really impressed with this TV!The picture quality is beautiful,with deep blacks ,vibrant colors and amazing clarity .Overall it looks premium and performs great

[This review was collected as part of a promotion.] Excellent screen contast and color. The remote control is tricky to learn how to use. I suggest getting an expert (your grandson?) to show you how to use it. Written explanations did not work for me. I am greadually learning how. Also the smartphone controller is helpful but only after your grandson shows you how to use it as well. This is actually a computer with TV attached. But just about all TV's to day are like that. I did chose the LG because it has superior lifetime and will last longer. Cheaper TV's might look almost as good but evental failure modes might force you to buy another. The so-called help connection takes you to an outsice provider asking you for your credit card number. In the long run you are better off just buying the instalation service from the store if it includes setting up and teaching you how to use it.

[This review was collected as part of a promotion.] Overall, I’m quite happy with the product… However, I was somewhat disappointed when the TV arrived that it was geared on the side of streaming rather than for cable service. The instructions need to be improved for the conversion from streaming to cable. One of the things that impressed me was use my DVR with the new TV that has capability of playing back at more than two times normal speed. My old TV would display choppy video at that fast speed whereas the new TV (a faster processor?) was able to handle this two times playback much smoother and clearer which was a pleasant surprise that I didn’t know about this asset until I got the TV installed at home.

[This review was collected as part of a promotion.] Extremely satisfied with the picture quality of the C5. The 4K upscaling of our Blu-Ray collection is exceptional. Size was a limitation and the newer 2026 model did not offer much of an upgrade over the 2025 model. An additional positive is I have been able to take advantage of the Auracast feature for consumers who are hard of hearing and have compatible hearing aids. I'm also excited about the future WebOS updates that come with this purchase. The only minor negative is there are no inputs for legacy AV components. Fortunately, my old VCR/DVD combo has an HDMI output. Very happy to add a second LG OLED TV to my home.

Seems to be an overall great tv. I haven't had all that much time with it yet but I have identified two items. #1 The sound cuts out for certain commercials when connected to the Xfinity 4k box. The opinion seems to be a "handshake" issue between the devices. I saw the last update had something about the handshake in it so it could be fixed now. Will have to make sure the update is installed and test it out. Other Item is a nice to have item. The home screen with all the apps is in my opinion way to bright. Is there a way to dim it down? I only noticed it because it left a ghost image on the screen the last time I used it. I ran the mouse around the screen and it seemed to clear in its trail. Switched back to video and it seemed fine. Maybe it was just burned into my eyes since it was so bright? I have the sets brightness for normal viewing set to about 70-75 % so that's the level I am used to.

Picture is crisp, clear and as perfect as I can hope for. Sound with built in speakers is excellent, especially with the available enhancements. But the remote is not designed for humans. NO MUTE BUTTON?! Really? And everything you may need to do is hidden in a menu only available from the wheel/button setup. Make a better remote with discrete buttons and I'll give it 5 stars.

[This review was collected as part of a promotion.] This is a great TV specially if you can get it on sale. We just bought the 77 Inch for our bedroom and it's amazing. The picture quality is insane. Family is very happy with this purchase. And since there's some good discount because it's 2025 tv I will say you will not regret it. It still an amazing tv. Probably best value oled TV from LG.