I bought this unit a month ago. Semi Truck delivery to my home a very pleasant and helpful driver unloaded this unit from his truck with a motorized fork lift/dolly. He delivered it into my garage. Unpacking an extremely well packaged and protected item like my generator was a bit of a challenge however the effort was well worth revealing a fabulous new Westinghouse generator in perfect condition. I went through the stop procedures, minimal, plugged it into my home system and with a touch of a button was generating Low Sine 240 volts to power my entire house including my whole house AC. Only run on propane so far hate to put gas into it yet :=). Works great low noise level 74 Db especially compared to my replaced Honda EB 11000. Thank you Westinghouse.

I did a lot of research on my needs to power my home in an emergency.I determined the 14500 watt model was just what I needed.The packaging was great and did its job, the build quality of the wgen line is top notch.Ive already owned a wgen 9500df and used it throught 2 hurricans in Florida.I wanted a little more power so I upgraded to the wgen14500df.I would highly recommend Westinghouse Generators.Alot of the cheaper models from other manufacturers use aluminum windings instead of copper. You get what you pay for.

I bought this a little over a month ago. I was looking for a higher wattage generator, and this one seems to meet my needs. I have it set up to use in a power outage. I have not needed it yet, but it did well when the electrician and I tried it out.

I purchased the WGen 12,000 Watt Portable Generator recently. Set up was easy and the unit is running fine. The only difficulty I had was connecting the battery wires - the available space is small and I needed some help to get this done. Otherwise, I am pleased thus far.

Arrived in perfect condition. Followed enclosed instructions and it started right up on propane. Ran for 30 minutes. No issues. Paired the remote. Used the box for cover in garage by cutting handle and wheel slots. Came with nice oil drain hose connected. Did not attach lift hook so it would fit in space I had for it and in box for dust cover.

Passed all tests and ready to install. I like the "smart" feature of dropping to idle with the electrical load comes off. I also like the oil cooler and oil filter location. Solid and well thought-out design. So features and construction rate 5 stars. If it lasts as long as the 5kw it replaces (20 years), I'd give it 10 stars.

We did our research across all generators and this meets our needs, and you can't beat the price! Easy to maneuver and put together. My 8 year old installed the wheels after shipping. Only downside was 3rd party shipper rescheduling but that's an amazon/drop shipping issue, not Westinghouse.

I live in florida and bought this after IAN. I have used it twice since during helene and Milton. It ran my whole house minus one or two rooms to i clude a 4 ton ac, two refrigerators, a deep freezer, microwave, 3 bedrooms and living room. It was flawless. Propane and gas switch over is easy. The best part is an oil change is so simple with the extended hose. The nrst home purchase i ever made.

when we receive this generator we had a couple things to put on like the wheels and it was so easy. I put gas in and put the oil in that came with the unit and hook the battery up. Started right up and it ran my house . Central A/C unit and my pool along with everything in house. Great unit

I just bought this a week ago so I'll have to do an updated review later on. When I got it i will say they did packaged it very well. I love that I have the option to turn on or off the low idle on this machine. The key FOB is a huge plus. The only thing I did wish this had was a backup recoil starter just incase the battery did end up not working. But other than that I like it.