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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,128 ratings2,128 reviews
  1. 5 stars81% (1,719)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 551-560 of 2,128 reviews
May 22, 2023
Reviewer name: Jobrofosho
5 out of 5 stars
5 out of 5 stars review

Great overall package

I’ve yet to use it in an outage, but overall I’m impressed with the overall package of the WGEN1200DFc. Instructions were great and it fired right up. I like that the THD is low and the dual fuel means I can keep a propane tank on hand instead of a bunch of fuel.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Oct 16, 2024
Reviewer name: JRJT
5 out of 5 stars
5 out of 5 stars review

Peace of mind

This generator is not only the best investment we bought but now we have a piece of mind when our power goes out. We just went through Helena with a small generator that got us through but now with this beast we can power our whole house and not worry about overloading and cords running all over the house. We are getting this hooked up to the house so it will always be ready when needed. Thanks Westinghouse!! Btw runs like a dream and absolutely love that we can use gas or propane. Isn't very loud for how big it is.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 31, 2022
Reviewer name: lorie10
5 out of 5 stars
5 out of 5 stars review

Great generator!

We got the WGEN12000DF in yesterday, we couldn't wait to get the wheels on it, oil and fuel in it and start it up. Fired up on the first try, we first used the electric start, then also tried it with the key fob and it fired up no problems. We bought the Wgen9500df model also and love it. We just wanted to get a larger generator and this one was calling our name.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Nov 12, 2024
Reviewer name: Marc 7103
5 out of 5 stars
5 out of 5 stars review

Awesome generator

I bought this to power house in case of outage, tri fuel keeps us with power no mater what happens, set up was easy and fired right up on propane, still in break in period and am going to try natural gas as I plan on that fuel as primary, this size is perfect for full 50 amp capacity. Plus this unit has a clean sine wave. Highly recommended

Review from westinghouse.com
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Nov 10, 2024
Reviewer name: Pat& Larry
5 out of 5 stars
5 out of 5 stars review

Generator

I just received this generator. I am in process of getting everything set up. My son has a smaller version that works great. We have had several power outages that made us need to consider this purchase. Hoping that we don’t need to use it often. But know that it will run all necessary parts of our home when needed.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jun 30, 2025
Reviewer name: Ready in Houston
5 out of 5 stars
5 out of 5 stars review

Runs my whole house!

I'll be ready for the next extended power outage with the WGen14500tfc! I piped it up to natural gas and it started on the first attempt. After the 5-hour break-in period, I tested it to see if it would run my entire house and it did easily. This includes my 5-ton central A/C (with soft start), but I didn't run my electric oven or dryer, which I wouldn't do in a power outage anyway. Very happy with the purchase!

Review from westinghouse.com
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Aug 8, 2025
Reviewer name: Bad Generator
1 out of 5 stars
1 out of 5 stars review

Not worth the money

My unit ran great the first few times I used it. After the 3-4 time I went to use it, it wouldn’t start and if it did only stayed running for a few mins. Took it to factory authorized repair that kept getting same bad part several times. After 2 1/2 months they are finally replacing the unit, I’ll never buy another of these.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, We’re very sorry to hear about the challenges you’ve experienced and the frustration with the repair process. That’s not the level of reliability or service we aim to provide. We’re glad to hear a replacement is being arranged, but we truly regret the inconvenience this has caused you. If there’s anything further we can do to support you, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com with your case number. Thanks, Sydney, Westinghouse

Jun 30, 2021
Reviewer name: aqualight
3 out of 5 stars
3 out of 5 stars review

Leaking fuel

2nd time using the generator. I followed gasoline startup procedure, turned the fuel selector knob to allow for gasoline operation, fuel starts poring down into the engine and appears to be coming out in several places. Obviously I can’t use it now since it is a fire hazard. Very disappointed since it is only 2 months old.

Review from westinghouse.com
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Apr 28, 2025
Reviewer name: DFGh3
5 out of 5 stars
5 out of 5 stars review

Solid gen with lots of features

With a capacity of 14.5 kW, it can comfortably supply power to essential household appliances, HVAC systems, and even several heavy-duty loads simultaneously. I am confident this gen will provide ample power during outages. I have only ran it on gasoline so far and it has been very efficient.

Review from westinghouse.com
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Oct 1, 2025
Reviewer name: Eric!!!!!!!!!!!!!!!!!!!
5 out of 5 stars
5 out of 5 stars review

Great so far

I bought the WGen14500TFc last year. It runs like a champ and it easily powers my entire home except for central heat/air. I don't know that it wouldn't also handle the HVAC but I may consider adding a soft start before I try. It is a little noisy but I knew that going in and it is a fine tradeoff to have this level of backup power at a good price point. Right now my only recommendation to improve the generator would be for it to come with a magnetic oil drain plug.

Review from westinghouse.com
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