It's asking me to do a review for each of my warranty registrations, so this is my second one. As I mentioned previously, two new 20,000 Watt generators arrived without the washers for the axels, or the trickle chargers necessary to keep the battery ready to go during a power failure. I let the washers slide and just went to the hardware store, but the chargers are a different matter. There is no pull rope on these big units. No battery, no start. What's worse is that we've cranked them so they can run for the 5 hour break in period as you're not supposed to exceed 50% of the load during that time and we wanted them to be ready for a real power failure. Unfortunately we're experiencing random shutdowns. It can be restarted after about 30 seconds or so, but I'm wondering if the auto choke is kicking in and choking the engine. Whatever the case, this is not acceptable for units that are for emergency use.

I was impressed with the quality and quick start, pretty advanced powers everything I need on the farm,

Minor assembly went easily, added oil, connected the propane line, and started after about 2 seconds of cranking. Ran smooth, and quieter than expected. Was afraid for the worse when it arrived, as the packaging was destroyed by the shipper, but amazingly all the parts were there, and the wrap around frame protected the generator well. It arrived on end instead of on its base, but other than a couple minor scratches, it was undamaged. Great design, and well built! Really like the push button start, as well as the multi-function status meter on the front panel. It’s intended usage will be a back-up for the inevitable hurricanes here in Florida, so the bonus remote start key fob will allow me to cycle it as needed to conserve fuel, without having to trudge out in the weather to strop and start it. Really slick! It was specifically purchased due to its dual fuel capability, and unless it is an absolute emergency, it will never see gasoline. Have a 100lb tank of propane all ready to go, and know from experience that abstaining from gasoline will prolong engine life, not to mention never having to worry about propane going ‘bad’ if not used! Another plus for the product! 5 stars well deserved!

Had this delivered and it worked great, but developed a small noise in the starter. Emailed Customer Service and they were extremely prompt addressing this issue, and sent me out a new starter no-charge. Now there's no starter noise, and the generator runs like a freight train!

I just purchased this generator and I’m impressed with it’s features. The generator arrived in perfect condition and was easy to set up. I had it up and running on a LP tank in about 15 minutes. I’m enjoying the piece of mind knowing that it’ll be ready for the next power outage.

Love this beast. Having choice of fuel is an important feature for me. well designed machine . heavy construction and ready to work

I ended up picking this model because of the low THD rating. What I was very surprised on was how quick it was shipped and delivered. The delivery guy even helped moving the carton through the ice/snow to get it to my garage! Setup went smooth and am in the process of performing the motor break-in period. Starts on LP and gasoline have been flawless. The only negative I would have on this, so far, would be the lack of a pull start capability for backup.

Unpacked generator and started it. works great....

Just got it,and it looks good.hope I never have to use it,I went through Ian last year.

Runs and starts with no problem. Run under light load for break in period with no problems. Remote start is the best option on the generator.