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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars1,936 ratings1,936 reviews
  1. 5 stars81% (1,560)
  2. 4 stars14% (267)
  3. 3 stars3% (53)
  4. 2 stars1% (15)
  5. 1 star2% (41)
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Showing 101-110 of 1,936 reviews
May 20, 2026
Moss69
5 out of 5 stars review

Great purchase

Great product. Smart investment. Peace of mind for family.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jul 29, 2023
Chicho12
1 out of 5 stars review

Nothing But Problems

We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear that you have not been able to keep the generator running! Please contact us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help you with your generator! We look forward to hearing from you! Thank you, Zach - Westinghouse

Sep 17, 2021
Complicated
4 out of 5 stars review

Exactly the generator i needed to be safe

The product is diverse and provides exactly what i needed with gas and gasoline intake to run needed appliances and heat during outages where one realizes you are all by yourself. Only caveat which i took of one start is that it arrived with rust bumps in my case which i'll have overpainted easily.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 3, 2022
thelegendisbak
5 out of 5 stars review

Awesome whole house generator!

Awesome generator - received this at the end of June due to some delays. Once it arrived; hooked it up and tested it out with my transfer switch (yes supports transfer switch!) and it powered literally everything i needed it to which was everything in my house - The true test! Washer, dryer, ceiling fans, fridge, stove, 2 FL HVAC unit - you name it, this thing can do it and with the smart features and remote start - super easy to operate! So glad I bought this - comparable to Generac and way cheaper!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Sep 24, 2022
Adopted FL Native
5 out of 5 stars review

Perfect Home Generator

I purchased this generator approximately 1 year ago. I'm a Florida resident who has experienced several Hurricanes. Fortunately we have had none since my purchase. I have run the Generator frequently, in my case on Propane only. I can tell you that the generator responds perfectly every time I routinely "exercise " it. It responds to my household load , Whole house AC, Pool equipment and all. house hold appliances including electric Clothes Dryer, Oven, Stovetop, Dishwasher, Microwave, etc. etc. It works great . Incidentally the Harmonic distortion level of this unit creates a positive environment for all of my electronics including TV, Digital streaming, WiFi... you name it.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Sep 4, 2021
jsjr58
5 out of 5 stars review

Top of the line

I brought this generator in May and have used it a few time when the power went out. We had a 50 Amp connection wired to the house. My house is all elect and the generator ran everything in the house including the AC. I have only used propane up to this point. My house is a 2100 sq ft home and it had no problem powering everything.

Review from westinghouse.com
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Aug 30, 2024
Too much time
1 out of 5 stars review

2nd Chance Generator

I purchased my original generator April of 2022 it's now Sept 2024. So far it has only worked 30 minutes. It's been in the shop all that time. They finally decided to replace it with a new updated generator. Well ok that's fine but I do not have confidence it is dependable. Time will tell. I had to purchase an additional generator and really don't need it any more. The service people were great but it just takes too long to get anything done. Generators should work when needed I've spent way too much on this one and I don't know if the new one has a warranty as I'm waiting for them to call me back do I can ask. I think I'll just sell it and be done with this brand.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hello, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, and we fully understand the return. I have passed your feedback to our quality control team to ensure that we are providing the best products possible. We hope you will consider us for your next power generation purchase but we understand that this has soured our reputation. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Apr 22, 2022
Peggy L
5 out of 5 stars review

Perfect

Arrived in perfect condition. Followed enclosed instructions and it started right up on propane. Ran for 30 minutes. No issues. Paired the remote. Used the box for cover in garage by cutting handle and wheel slots. Came with nice oil drain hose connected. Did not attach lift hook so it would fit in space I had for it and in box for dust cover.

Review from westinghouse.com
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Sep 29, 2021
DrBST
5 out of 5 stars review

Excellent value & features for the price!

I spent months looking for the right generator for my home, no doubt pushing 100 h of research online (and loud eye-rolls from my better half). I debated a whole home generator and, while I could get more power, I could not easily take it with me should I move, plus the significantly higher price tag. For the frequency of power outages we get in central Texas, the WGen12000DF was the perfect mix between power, features and price. Especially attractive to me was the ability for the dual fuel option and the very low TDH% (I didn't want to worry about all the electronics that could be plugged in at the moment when the generator came on). Do your homework and take time to shop around; but if you're looking for a powerful generator you can't go wrong with this one.

Review from westinghouse.com
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Aug 18, 2021
SirWalt
5 out of 5 stars review

Powerhouse

I set this generator up to run my house. Plugged it directly to the breaker box from the 50amp plug. It worked flawlessly. Only had a bit of a drag on it when the a/c kicked on (as expected). Carried the load easily on propane. It is pretty quiet for a generator this size. I couldn't be more happy.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128