Great product. Smart investment. Peace of mind for family.

We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.

The product is diverse and provides exactly what i needed with gas and gasoline intake to run needed appliances and heat during outages where one realizes you are all by yourself. Only caveat which i took of one start is that it arrived with rust bumps in my case which i'll have overpainted easily.

Awesome generator - received this at the end of June due to some delays. Once it arrived; hooked it up and tested it out with my transfer switch (yes supports transfer switch!) and it powered literally everything i needed it to which was everything in my house - The true test! Washer, dryer, ceiling fans, fridge, stove, 2 FL HVAC unit - you name it, this thing can do it and with the smart features and remote start - super easy to operate! So glad I bought this - comparable to Generac and way cheaper!

I purchased this generator approximately 1 year ago. I'm a Florida resident who has experienced several Hurricanes. Fortunately we have had none since my purchase. I have run the Generator frequently, in my case on Propane only. I can tell you that the generator responds perfectly every time I routinely "exercise " it. It responds to my household load , Whole house AC, Pool equipment and all. house hold appliances including electric Clothes Dryer, Oven, Stovetop, Dishwasher, Microwave, etc. etc. It works great . Incidentally the Harmonic distortion level of this unit creates a positive environment for all of my electronics including TV, Digital streaming, WiFi... you name it.

I brought this generator in May and have used it a few time when the power went out. We had a 50 Amp connection wired to the house. My house is all elect and the generator ran everything in the house including the AC. I have only used propane up to this point. My house is a 2100 sq ft home and it had no problem powering everything.

I purchased my original generator April of 2022 it's now Sept 2024. So far it has only worked 30 minutes. It's been in the shop all that time. They finally decided to replace it with a new updated generator. Well ok that's fine but I do not have confidence it is dependable. Time will tell. I had to purchase an additional generator and really don't need it any more. The service people were great but it just takes too long to get anything done. Generators should work when needed I've spent way too much on this one and I don't know if the new one has a warranty as I'm waiting for them to call me back do I can ask. I think I'll just sell it and be done with this brand.

Arrived in perfect condition. Followed enclosed instructions and it started right up on propane. Ran for 30 minutes. No issues. Paired the remote. Used the box for cover in garage by cutting handle and wheel slots. Came with nice oil drain hose connected. Did not attach lift hook so it would fit in space I had for it and in box for dust cover.

I spent months looking for the right generator for my home, no doubt pushing 100 h of research online (and loud eye-rolls from my better half). I debated a whole home generator and, while I could get more power, I could not easily take it with me should I move, plus the significantly higher price tag. For the frequency of power outages we get in central Texas, the WGen12000DF was the perfect mix between power, features and price. Especially attractive to me was the ability for the dual fuel option and the very low TDH% (I didn't want to worry about all the electronics that could be plugged in at the moment when the generator came on). Do your homework and take time to shop around; but if you're looking for a powerful generator you can't go wrong with this one.

I set this generator up to run my house. Plugged it directly to the breaker box from the 50amp plug. It worked flawlessly. Only had a bit of a drag on it when the a/c kicked on (as expected). Carried the load easily on propane. It is pretty quiet for a generator this size. I couldn't be more happy.