My neighbor bought this and my electrician recommended this generator. I have a dual panel breakers box so I needed this model. I ran it for about 7 hrs to break it in and have changed the oil and oil filter. Very easy to change. It didn't bat an eye when I tested it hooked up to the house. However it does take it two times to start each time and on one occasion it died and restarted by itself. The life timer on the unit also stopped working after that for some reason. Other than that, it is simple to operate.

I received this generator today, and put it together quite easily. The battery is in a slightly inconvenient location, but it's not the worst I've ever worked on (that would be upside down in a submarine engine room bilge). You don't have to completely remove the battery to hook it up, just lift straight up and slide to the right to reach the terminal.

I have owned a dozen generators and dealt with thousands of them in my 33 Army career. This generator has every feature one could ever want and everything is well organized and solidly constructed. It was a breeze to set up and use. I sm ready for whatever the winter brings.

I really wished they stocked the multi fuel Gen, however Im in Texas so a generator is a must... this one fired right up like it supposed to however for first twelve hours it had a miss, I was going to have a small engine shop check valves and all, but around 12 hours she smoothed right out like a Cadillac.... I hate spending $$$ however this is one a few purchases in 2024 that I didn't get buyers regret...LOL this .machine is a beast runs an entire electric 2499 sq ft.house when hotwater heater turned on it never loaded engine, it ran my furnace(electric) as well..... this thing truely is a beast..... 1000000% recommend!!!!!!

Assembly was straightforward and the instructions manual was well laid out. Packing was excellent. One of the features that I liked about the 12000DF compared to lower models was the <5% THD which allows you to run sensitive electronic equipment together with the remote start. This model will also allow me to run my A/C in the event of a power outage. Even though this unit is heavy at 352 lbs, the wheelbarrow style handles allow me to move the unit around with ease.

I bought this after our old generator did not have enough power to power what we needed during power outages. The WGen 1200DF is a greatupgrade. It actually came during a short power outage and Iwas able to quickly get it up and running and to give it a good test. It easily ran what we needed with power to spare. The generator started up without any issues, was compatable ewith our current transfer switch.

I would like to update my initial negative review but couldn't locate it. Initially purchased a WGEN12000C in July of 2024 quit on met just 2 months later. Took it to one of their service centers in mid September of 2024 and after about 5 months and several replace parts Westinghouse finally agreed to just replace the generator. My original generator was no longer made so they sent me the WGEN14500C instead. I've had the new replacement generator for about 3 days now, so am going through the break in period and running on very light loads and so far so good. Fingers crossed, this generator will serve me well for many years to come as did my original generator that I had for over 5 years (WGEN9500DF). Getting a replacement was a very length process but I'm not sure if I could put all the blame on Westinghouse as I'm sure the repair shop has many other generators to work on as well.

Waited three months for this generator to be available. Exactly what I wanted to power the whole house, for medical reasons, in case of a prolonged power outage here in Florida. Love the ability to use propane as I don't want to store large amounts of gas for a prolonged period of time. Delivery was fast, and direct to the door. I have recommended this generator to two of my neighbors, and we all went together and ordered one each.

We have three kids under 7 in Southeast Texas. Ever since the big freeze in 2021 we have had many extended outages from events like storms, derechoes, and hurricanes. We got by with a small generator but after soft start issues and multiple days over 100 degrees, we needed to upgrade to a more powerful generator and could not spend alot or justify a permanent backup generator. This 20kW SHOULD do what we need it to--power the big A/Cs and a majority of the house. We'll see as now I am waiting on an electrician to upgrade the receptacle from 30 amp to 50 amp. One thing to note is that this was delivered and left on a pallet. Getting the wheels on was not as bad as I thought but getting it off the pallet was a challenge. I do not own any pulley or lifting systems, so that kinda sucked. I am hoping this bad boy can handle keeping us functional. We just got back up and running after Hurricane Beryl--5 days no power. This Westinghouse 20kW was delivered AFTER we got power back...3 starts for not communicating how it would be delivered, missing washers for the wheels, and not having a chance for a trial. (Leaving this review gets me a Westinghouse 15ft powerstrip)

I bought this generator to ensure my family would not be without power when the unreliable Texas power grid goes down and having the flexibility of running either of the three fuels was greatly desired. During a 20 minute test run this thing was able to power our entire 3300 square-foot house on a single 50 amp breaker using natural gas gas. This thing is a power horse and a must for anybody wanting whole home power.