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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 161-170 of 1,856 reviews
May 26, 2024
Nickr57
5 out of 5 stars review

Monster Workhorse

This generator is LARGE !!, Uncrated ,filled with oil, Filled up fuel tank, connected Battery, Fired Up Instantly !!, Everything functions as it should. Running at approx 50% Load it will run our whole house, Heat Pump, Stove, Microwave, Washer & Dryer, All appliances.... This thing doesnt even struggle a bit.. Bring On The Storms !!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 3, 2022
Jay1969
4 out of 5 stars review

Great value!

I just purchased this generator and I'm impressed with it's features. The generator arrived in perfect condition and was easy to set up. I had it up and running on a LP tank in about 15 minutes. I'm enjoying the piece of mind knowing that it'll be ready for the next power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 23, 2022
ww12491
2 out of 5 stars review

Works but Engine shuts off after 5-10 minutes of o

Bought this as a backup generator for my house and it performs as it should under load but the engine shuts down after 5-10 minutes of operation. Doesn't trip any breakers and starts right back up after shutting down. Being brand new this should not happen for what these cost.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

We are sorry to hear about the trouble you are experiencing. Please contact us so we can identify the cause and solution. westinghousevip@wpowereq.com provide your contact and a tech can reach out.

Mar 21, 2022
The Troll
5 out of 5 stars review

Excellent Performance

I purchased this generator to power my house and I also wanted the option of dual fuel, because with some of the power failures we have had in our area, gas stations could not dispense gasoline. This generator easily powered my home when I tested it. It easily supplied my two refrigerators, boiler, and a large air conditioning unit (the condensing unit and the air handler). This was done while running on propane. This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 31, 2022
sammy11
5 out of 5 stars review

Dual Fuel Generator

I was looking for a Dual Fuel Generator and Westinghouse had what I was looking for. It is powerful enough to run my entire house during a power outage. One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 12, 2022
MikeRR#3
5 out of 5 stars review

240 volts exactly

Ran the generator for about an hour before the 20 pound LP cylinder froze up. The temperature at the time was 26 degrees F and starting to snow. My intent is to set up the generator to be able to fuel it from the 500 gal LP Gas tank. I purchased it partially because it was the largest portable generator that specified less than/equal to 5% harmonic distortion. According to my electrical tester the generator produced 240 volts with each leg testing 119 volts. Lights, computers, wireless router, electric oven, TV, everything operated normally while being powered by the generator. The engine started on the second try after fuel reached the cylinders. I look forward to getting it installed as I planned. It performed as advertised and as expected, but admittedly for only an hour. It is not an issue for me because I live in a very rural area, but I would be concerned with how loud the generator was if I lived in an urban setting with a neighbor's house a few feet away. One request... more detail of how to read the dipstick. Should it be fully inserted before taking a measurement? Delivery through R&L Carriers was perfect.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 12, 2022
Need mine fixed
1 out of 5 stars review

Startup & Run didn't go well

I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 2, 2023
Tobster41
5 out of 5 stars review

Great generator for jobsites

Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 28, 2024
Broperk
5 out of 5 stars review

Beast Mode/ No regrets

Ordered the Wgen12000DFc that was upgraded to the Wgen18000DFc in 2024. My understanding is that the specs. were better than the manual previously stated. That being said, No buyers remorse. If your on the fence and on a budget, about a generator, you need to get off the fence and get this beast. I'm a one handed 68 year young man on a fixed income, this has all the helpful options to make a power outage as painless as possible. If I can work or move this thing you can too.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 17, 2024
Scott on the farm
5 out of 5 stars review

Biggest portable on the market; two 50 amp outlets

Bought to support two buildings in close proximity to each other but totally separate electrically, so two 50 amp plugs was key for me. Just to power essentials in each building in an emergency. Recieved within a week or so of ordering, inclusive lift gate service (important). I live on a farm so have equipment to move heavy loads. But most importantly I feel prepared in case of a prolonged outage. With all our animals, simply leaving for while isn't an option. Very happy with whomever thought this product design up; well played!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001