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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
760 ratings758 reviews
  1. 5 stars79% (603)
  2. 4 stars9% (66)
  3. 3 stars4% (30)
  4. 2 stars3% (26)
  5. 1 star5% (35)
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Showing 191-200 of 758 reviews
Feb 19, 2026
Reviewer name: Soph333
4 out of 5 stars
4 out of 5 stars review

Love my machine

I absolutely love my machine. Easy to use and clean only thing that I’m not a fan of is how hard it is to get the grind right and to keep it consistent. But it’s been a very pleasant experience with my machine and I use it 2-3 times a day because it’s so addictive.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
May 1, 2026
Reviewer name: Jb11111111
1 out of 5 stars
1 out of 5 stars review

Fails after the warranty is over.

Bought this 2 years ago when it first came out and absolutely loved it. However now it is failing, conveniently after the year warranty. The team claimed they “fixed it” by letting me send it in the warehouse, but it is now failing again. Only regular coffee brews will work, not espresso. I am sick of this headache.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially after already sending your unit in for service. This is not the level of performance we expect from our products. Since your machine is still not operating correctly, with espresso functions failing while regular coffee brews work, we would like to help get this resolved. Please try the steps in our troubleshooting guide here: https://support.sharkninja.com/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide This link will also direct you to our Customer Support team if the steps do not resolve the issue. We appreciate your patience, and thank you for bringing this to our attention. Kind regards, Ninja Kitchen

May 6, 2026
Reviewer name: Big Betty
4 out of 5 stars
4 out of 5 stars review

Im very happy with this. Everything worked great and was a smooth process from the first time setting it up and plugging it in. It has great storage space, it is a little bit bigger then most, but I find most ninja products are. If you go through the set up guide and read through everything, you find a lot of ways to calibrate it and make it your own. My most favorite part about the machine is that the frothing wand, it cleans it self out after every use. No dissembly needed. The only reason I did not give is a 5 star rating is 1. The size. 2. The calibration on the grinding settings took a lot to figure out. At first it was grinding the beans to fine but the setting was set for coarse like for a drip. After a half a bag of beans and clogging the grinder and turning on and off several times. It finally calibrated to the correct setting, no adjustment needed and the numbers were way lower than what it first started out with. 3. No where in the guide does it tell you the higher the number on the grind setting the coarser the grind and the lower the number, the finer the grind. Once I got those all figured out I finally enjoyed a double shot latte made in my very own kitchen. I even measured out the shots to make sure it was pouring accurately and they did.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Oct 28, 2025
Reviewer name: Emma123
1 out of 5 stars
1 out of 5 stars review

Not user friendly

Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hello there, Thank you for taking the time to leave review. We’re truly sorry to hear that the machine didn’t meet your expectations. Your feedback about usability, cleaning time, water usage, and leakage is very important to us, and we’ll make sure it’s passed along to our product team for review. Kind Regards, Ninja Kitchen

Sep 23, 2026
Reviewer name: Kim loves coffee
5 out of 5 stars
5 out of 5 stars review

Improved

Replaced my Ninja which broke after 5 months. So far so good with the replacement. I was told improvements were made and I am confident.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Sep 1, 2026
Reviewer name: Daana
4 out of 5 stars
4 out of 5 stars review

express0

[This review was collected as part of a promotion.] I tried this at the ninja demo event not a big fan of espressos but it got the job done

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Sep 1, 2026
Reviewer name: 0703
5 out of 5 stars
5 out of 5 stars review

Great design!

[This review was collected as part of a promotion.] I tried this at a Ninja demo event! My latte was delicious.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Sep 1, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Cool product!

[This review was collected as part of a promotion.] Very cool but a lot to use and take up a lot of counter space for New York City

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Sep 1, 2026
Reviewer name: Micofryer
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Such a perfectly brewed cup of joe! And a milk frother!!!

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
Jun 1, 2026
Reviewer name: Kristen2626
1 out of 5 stars
1 out of 5 stars review

Lasted 17 months and then died!

Horrible warranty. Machine lasted 17 months and completely died, stopped grinding and stopped recognizing the porto filter. The “best” Ninja could do was give us 30% off a new system. Wouldn't spend another dollar on this product.

Review from sharkninja.com
Helpful?5XP1I1BYBXS720082624060
reply from SharkNinja

Hi Kristen, Thank you for taking the time to share your feedback. We completely understand how frustrating it must be for your machine to stop working after such a short time, and for the resolution offered to feel disappointing. Your feedback is incredibly important to us, and we’ll be sure to share your concerns around the warranty and support experience with the relevant teams internally. We can see that you’ve already been in touch with our support team, but if there’s anything further we can do to help or if you’d like us to take another look at your case, we’d really appreciate the opportunity to assist. Please feel free to reach out to our Customer Care team anytime here: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen