We appreciate your feedback, and we're so sorry to hear that you're unhappy with your Dawn Professional. Our products go through many quality tests to make sure they provide great results every time when used as directed, so this isn't the experience we want or expect you to have. Your satisfaction is really important to us, and we'd like to learn more, so that we can share tips on how to get the best clean from your Dawn, and assist you further with this. Please give our team a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday.

No matter the fragrance of your Dawn, as long as they're part of the same line, the viscosity should be the same Rowdy. Because your review is connected to a Dawn Professional Dish Detergent listing, we hope you'll give our P&G Professional customer service agents a call, as they're specially trained to help anyone who's purchased a P&G Professional product. They're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Their number is 1 (800) 332-7787; call at your convenience.