We only expect you to have the best experience with your Dawn Professional Dish Detergent, and that you'll be fully satisfied by its performance. We hope you'll give our customer service team, working with the P&G Professional line, a call, as we're confident they'd be happy to help you with this. Their number is 1 (800) 332-7787, and they're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

We always want your experience to be exactly perfect, Lisa, and, after reading your review, we know our P&G Professional customer service team would be happy to help you with this. Please, call 1 (800) 332-7787 to tell them more and ask about how to receive a pump. They're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.