We always want your experience to be exactly perfect, Lisa, and, after reading your review, we know our P&G Professional customer service team would be happy to help you with this. Please, call 1 (800) 332-7787 to tell them more and ask about how to receive a pump. They're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

No matter the fragrance of your Dawn, as long as they're part of the same line, the viscosity should be the same Rowdy. Because your review is connected to a Dawn Professional Dish Detergent listing, we hope you'll give our P&G Professional customer service agents a call, as they're specially trained to help anyone who's purchased a P&G Professional product. They're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Their number is 1 (800) 332-7787; call at your convenience.