We only want you to be 100% satisfied with your Dawn Professional Dish Detergent purchase, Leticia, and we only expect you'll get the highest quality products from Dawn. Our P&G Professional customer service agents would be happy to help you get the experience you want; give them a call at 1 (800) 332-7787, any Monday through Friday, from 9 AM to 6 PM, EST.

Dawn Manual Pot and Pan and retail Ultra Dawn, are not the same formulation. They are created using the same technology approach, with the well known Dawn ability to "take grease out of your way," but each of the products is uniquely formulated to meet specific needs within their respective marketplaces. For more information, please call our P&G Professional Customer Contact Center at 1-800-332-7787.