We purchased 2 at $150 pre Covid. Wanted 4 more, couldn't get. A friend in FL said they were in stock at his SC, so I checked every day, but PA stores had ZERO for pick up or shipping. We were going to drive from PA to OH where they were in stock for $180, but with gas prices doubled, and the time, we almost bought from another membership club, where they're $230. I'm so glad we waited because they finally became available... and for FREE shipping for PLUS! I love SC! We immediately ordered 4.
Upon opening, I was disappointed at the change, although slight, I was satisfied with the previous design. My 1st box lacked an instruction sheet, so I went to You Tube and found a video. The upgrade to the shelves over the last ones is actually good. No tools needed except for a mallet, and only for some horizontals.
The shelf supports are now vertical rectangular tubes, and there are 4 per shelf. They go in by matching holes in the shelf support beam with a hole in the horizontal front and back piece. Some were tricky to get in because a couple of shelf front or back pieces seemed a bit out of plumb. It took twisting the piece a bit or flipping the shelf support beam to get the holes to line up perfectly for the pin to go straight through. Nothing I couldn't handle.
These shelves are holding totes of books, cast iron pans, and crocks, in addition to many other items. They work perfectly for my Sterilite Modular Stackers totes. They're very strong. We have them in a storage unit, we have no children near them that could climb on them, nor do we have earthquake issues, so they're pushed against a wall without being secured to the wall or floor. Also, if I were going to secure them, I'd use more than the 2 supplied screws.
For those who are unhappy with this item, I don't get why. It's the best shelf for the best price out there. Maybe you could go to the other club and pay $50 more, or to the orange or blue big box stores where they are more than double the price.
Getting a damaged box or a damaged component is frustrating, but rating the shelf one star when you didn't use it isn't really a reflection on the shelf. Although, it might encourage someone to open the box and check for bent or missing pieces before leaving the store.