Hey there, we're so glad you love the ice, but sorry your ice maker is making a squealing sound. We understand this can be concerning and we're happy to help. Under some occasions, this can actually be normal. We recommend viewing our list of normal Opal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.171075750.766161228.1650288718-1233938546.1597758556 If you still believe the sound you're hearing is out of the ordinary, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. We're confident someone from our team would be able to get you taken care of if needed and we're wishing you the best. Thanks for reaching out. Guy@GEA

Hello there, We're sorry to know that the sound levels coming from your Opal have not met your expectations. The Opal is a very complex machine with a variety of components that generate certain sounds/noises as they operate. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 If you believe the sound coming from your unit to be abnormal, we recommend taking advantage of your warranty, and we can assist you with this process by contacting us at: 1-866-907-6718, or online here: https://www.geappliances.com/ge/service-and-support/service.htm You can also reach out to us again if we can assist you further. Have a great one. Pablo@GEA

Thanks so much for leaving this review! It's nice to hear that you like your icemaker and that it fits well in your space. We do apologize that it can be a little loud. This can be bothersome at times, we know. We encourage you to check out page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.9922993.54425218.1647867254-1156894598.1645713472. There, you'll find an explanation of some normal operating sounds and their causes. It can be quite helpful! Let us know if you need anything moving forward. We're here to assist! Take care, Kelsey@GEA