Hello - Thank you for checking in and leaving your feedback We love the feature that it creates the perfect-size ice pellets for your beverages. The set up is super easy and it begins to make ice immediately. The components of the ice maker power on at different times during the ice-making cycle. There will be some noise associated with the running of these components. Please refer to the article in the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We hope you will thoroughly enjoy hosting family and friends with this handy appliance in your kitchen. -Charlie@GEA

Thanks so much for leaving this review! It's nice to hear that you like your icemaker and that it fits well in your space. We do apologize that it can be a little loud. This can be bothersome at times, we know. We encourage you to check out page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.9922993.54425218.1647867254-1156894598.1645713472. There, you'll find an explanation of some normal operating sounds and their causes. It can be quite helpful! Let us know if you need anything moving forward. We're here to assist! Take care, Kelsey@GEA

Hi there, we couldn't be more sorry to hear that you've had 3 replacements and that your Opal still isn't working as it should. We would never expect this to happen so we can't even begin to imagine what a grave disappointment this has been. For the best help, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. If you've already been in contact with them, we just recommend continuing to work toward a solution. We're wishing you the best and we appreciate you bringing this to our attention so we try to ensure this doesn't happen again. Guy@GEA

Hello there, We're sorry to know that the sound levels coming from your Opal have not met your expectations. The Opal is a very complex machine with a variety of components that generate certain sounds/noises as they operate. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 If you believe the sound coming from your unit to be abnormal, we recommend taking advantage of your warranty, and we can assist you with this process by contacting us at: 1-866-907-6718, or online here: https://www.geappliances.com/ge/service-and-support/service.htm You can also reach out to us again if we can assist you further. Have a great one. Pablo@GEA

Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new Opal icemaker is experiencing issues with loud noises. This is in no way the consumer experience that we strive for, and we recommend taking advantage of your manufacturer's warranty. You can view your warranty details on page 17 of the Owner's Manual at the link below. https://products-salsify.geappliances.com/image/upload/s--FL8S6Buf--/hiwkzqmasze8ixxgh5tp.pdf?_ga=2.65471405.266241008.1685975378-2082806389.1677780257 Thank you for choosing GE Appliances for your home. We are confident that our warranty team will get your icemaker back up and running as quickly as possible. - Adrian@GEA