It was an expensive ice machine but I'm very happy with it. We had an older style ice machine and it just couldn't keep up. This one makes plenty of ice for a family of four. I love the consistency of the ice and it makes new ice fast! It's quieter than our old machine but not completely silent. I would definitely recommend it if you use ice all day everyday like we do.

The ice maker is extremely loud, to the point it sounds like something is broken.

We loved our ice machine while it worked. It was easily the favorite thing in our house. Every one of us used it every single day. I was in charge of the maintenance of the machine and I was meticulous with it. I cleaned the machine faithfully on schedule and we always used distilled water. Then one day it just stopped working. I followed all the instructions on what to do for what the possible issues could be but nothing worked. We are all so disappointed. For the cost of the machine this should not be happening. And then to not be able to get it worked on or repaired anywhere is frustrating.

Doesn’t work. Defective after a couple of months.

This ice machine has been wonderful and user friendly. It produces very well. My family has loved having it for convenience. Low noise levels, and easy to integrate with your kitchen appliances without looking off.

We used to run out of ice everyday, now we never do! It works like a champ and keeps the bin full of ice. The extra water tank is such a time saver. The machine looks great on the countertop!

Doesn’t work very well. I only used distilled water. It’s been turning off randomly. Already had issues with the water filter clogging the flow of the machine giving me an “add water” error when everything is full.

I had another lesson expensive brand and it was noisy and I was constantly filling it. This machine is amazing. Quiet and makes great ice.it is a large machine but for everything it is and does , well worth it.

When the product works correctly it is great. 1 st one started making a squealing noise after 4 months. Received replacement that would not make ice at all. Have received 2 nd replacement that makes ice but not as well as first, some nuggets and a lot of slivers. Would return this one also, but working with the return department was difficult so I am just going to live with what I got.

I would give it five stars because of the quality and amount of ice it makes except the design of the machine where the buttons are is poorly designed. Also the cleaning button constantly flashes. With the GE app there is no way reset it after descale it. Ice is great, design needs improvement.