Appears to be well built. Would call it commercial grade. Does everything I wanted and it should for the price. Makes perfect chewable ice and keeps itself full after use at the perfect rate. Enjoying it immensely.

We have been so jealous of members of our family who have bought or received this icemaker. The opal ice is perfect for drinks, blending and serving chilled foods. It was easy to setup and to maintain.

This is our second Opal nugget ice maker and I've learned so much from the first one. I'm definitely going to treat this one differently by using only distilled water because if you don't do that your going to end up like me buying a new one!

We love the ice machine so far!! We use it every day set the machine to start making the ice before we wake up so it is ready for when I go to work to fill my 33oz water bottle.

Only had it for a couple of days but it's great so far. Replacing another ice maker and this one is superior in every way. Quieter, more compact and makes better ice

We need more smart devices that can communicate on their own, like the Jetson's and this device is in there. It tells me what is going on while I'm away from the office, nowhere close to it. Amazing!

I feel it's an ok unit. I love the ice and how fast it makes it. I do feel the cleaning process is very lengthy, and difficult. The unit is also very noisy. Would. It again, because I love the ice!

My family no longer uses the refrigerator ice. Make sure you get the side tank. This will stop when full. If it were cheaper I would buy more and give as gifts.

We have had half a dozen different counter type ice machines over the years and have wanted a nugget maker. This machine did not disappoint. Quiet, efficient, always have great ice, WiFi connected and scheduling ability. Amazing machine

absolutely love the ice and makes quite a bit i just really wish when you opened the ice compartment water would drop out from the melted ones at the bottom of the ice bucket