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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,793 ratings5,790 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (173)
  5. 1 star7% (380)

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Showing 2,671-2,680 of 5,790 reviews
Jan 31, 2023
Reviewer name: KristiW
4 out of 5 stars
4 out of 5 stars review

Pellet Ice Maker

Awesome product and LOVE the ice.  I don't like the slope down try that deposits water everywhere when opened… if it remained in an upright/straight out drawer, it probably wouldn't make a mess.  

Review from geappliances.com
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Apr 2, 2022
Reviewer name: SDNINKC
4 out of 5 stars
4 out of 5 stars review

Great But....

Much quieter than Opal 1. But, every time I open the drawer to get ice it drips water terribly. My tray is always wet. I never had that problem with the old one. The ice bin is always wet. The old drawer was much easier to get the ice out of.

Review from geappliances.com
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reply from GE Appliances

Hello there, we're pleased to know you're loving your new opal and that it's running quietly, but sorry the door is dripping water. We can definitely see this being a hassle for you, so we appreciate you lending some feedback that we can take back to our Opal team. We're always looking for ways to improve, so we appreciate you reaching out and we're wishing you the best. Guy@GEA

Jan 9, 2021
Reviewer name: JenPro
5 out of 5 stars
5 out of 5 stars review

Love my Opal2

I had been eyeballing the Opal2 for sometime. Finally decide to buy it and I am so glad I did. The whole family loves the nugget ice cubes. We run it about every other day and have had no problems.

Review from geappliances.com
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Jul 12, 2022
Reviewer name: Kristen B
5 out of 5 stars
5 out of 5 stars review

Great product , just like Sonic's ice

We have only used for a few days, but so far the ice machine has been working great . Easy to assemble and use . I recommend getting the side reservoir.

Review from geappliances.com
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Apr 15, 2022
Reviewer name: EboTurtle
5 out of 5 stars
5 out of 5 stars review

Worth every penny!

This ice maker is a complete gamechanger. The ice is constantly fresh and perfectly “soft” pellet ice. It makes ice so fast! It's been a huge hit for my entire neighborhood. And - I love how easy cleaning it is! Highly recommend!!!

Review from geappliances.com
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Mar 18, 2022
Reviewer name: Stephanie Ohio
4 out of 5 stars
4 out of 5 stars review

Love it but I wish….

Love it - it's fairly fast. Easy to use. Getting used to descaling it - love the app and the info and control it gives! I only wish that it kept it cold and I didn't have to put it in the freezer!

Review from geappliances.com
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reply from GE_Appliances

We love hearing that you love your icemaker! It's great that you're finding it efficient and easy to use. You're right about how awesome the SmartHQ app is - it really does provide some very helpful information and gives you a lot of control! We do apologize that the bin doesn't keep the ice cold. It's pretty nice that the melted ice at the bottom gets recycled to make new ice, though. If you need anything in the future - you know where to find us! Take care, Kelsey@GEA

Jun 12, 2024
Reviewer name: Disappointed001
2 out of 5 stars
2 out of 5 stars review

not worth the money

worked great for about 20 months. for the Money spent i thought i would get more than that!!!stopped making ice and leaks bad !!! will not recommend spending so much for something that fails shortly after warranty expires

Review from geappliances.com
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reply from GE_Appliances

We want to help you with the ice maker. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628

Jan 3, 2022
Reviewer name: Mtvcowgirl
5 out of 5 stars
5 out of 5 stars review

Love this ice maker!

I absolutely love this ice maker! I only wish the setup was a little easier but overall a definite 5 star rating from me! Had it 3 weeks and so far so good!

Review from geappliances.com
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Feb 13, 2022
Reviewer name: EDS46
5 out of 5 stars
5 out of 5 stars review

Outstanding product

We really love the ice maker. It gives us a ready supply of ice continuously. The small ice pellets are perfect for drinks. We like it so well that we plan to take it with us in our RV when we travel.

Review from geappliances.com
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reply from GE_appliances

Hi there - We appreciate your comment. It's a joy to see you are pleased with our ice maker! We all love good ol' nugget ice for our drinks! We can certainly assure you all will enjoy this maker in your RV. Thank you for being part of GE appliances. Have an amazing day! -Shayla@GEA

Apr 22, 2023
Reviewer name: TxLars
1 out of 5 stars
1 out of 5 stars review

Stopped working

Stopped working within a couple months. Hoping company will be easy to work with in seeking a warranty claim. Will update once we find out how difficult or willing they are to back their products…

Review from geappliances.com
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reply from GEAppliances

Hello, We’re so sorry to hear that your Opal failed unexpectedly. It’s always frustrating when any appliance has issues, but it can be even worse when it’s something so new and this is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA