[This review was collected as part of a promotion.] The product works great and produces lots of ice in a short amount of time, however it must be kept clean and descaling often. I am having a problem with the internal float device determining if there's any water in it. We ran several cleaning cycles and let it sit for 18 hours, and this seems to have fixed the issue.

[This review was collected as part of a promotion.] Unwrapped the ice maker. Read all instructions throughly. Watched a you tube video also. Followed set up procedure and in no time we had perfect ice for the rest of the holidays. Loving it loving it!!!

We have had several different ice makers, this is by far the best so far. Small barrel ice, quick ice making, extra large reservoir tank. The machine does take a bit of counter space, and we were. bit skeptical on the price but after 1st day we threw away the box because we knew it was a keeper. More ice per day than other (sometimes) larger machines too. 32 lbs a day

[This review was collected as part of a promotion.] Love the nugget ice but this model has issues with the provided filters. Needs ‘cleaning' often and can reduce production. Often says needs water but there is a full side tank and water in reservoir. Poor upgrades that don't work well, software updates needed and machine is loud from many days of lack of water.

[This review was collected as part of a promotion.] Love the ice and the fact that it is able to keep ice on its own, without having to put it in the freezer once made. However the sounds it makes is crazy. This is our second one after our first one stop working after a little over a year. This one makes some crazy loud grinding noises that cannot be a good thing and I am afraid that this one will break down soon.

[This review was collected as part of a promotion.] The product itself may surprise me but the initial cleaning is the tank was not as detailed with illustrations as much as I think it should. I'm a rather intelligent lady with a college background as well as I feel vetted in having common knowledge and street smarts. But I will say this instruction manual could use some major updates. It made me have to stop and restart the steps over numerous times. It also doesn't tell you that you have to confirm after each cleaning cycle that I want to continue with the cleaning quarters it goes through. The cleaning mode should be a touch and go system instead of causing the user to have to fully dedicate their time standing at the appliance and assist in the cleaning process.

This never worked. While trying to set it up and use the cleaning cycle I got the dreaded “add water” message. Look this up. It is a well known thing for this machine. I tried different amounts of water, different locations to make sure the machine was level, etc. No luck. It never made a single cube. Listen to other reviewers when they say this thing is a waste of money!

[This review was collected as part of a promotion.] I would have love to know that when it tells you to do a cleaning for the first time that you can't put the filter back in because the machine doesn't recognize it. It try's to make ice and then it stops and tells you to add more water and you have a side tank and it is totally full and the inside the water has gone down due to the fact that it tried to make ice, so you add a little more water into the machine and it try to make ice and then stops and tells you to add more water and it is all due to the filter, I took it out and I have not had any problems making ice sense. I only use Filtered water, so we decide not to use the filter anymore. There is no true instructions for this machine. No clear trouble shooting help in the book and everything I found on the internet was not that much helpful either to figure this out. When ice melts it makes a lot of water in the bottom of the bin and doesn't drain out very well, all I have seen water in between the walls of the bin after its been washed and it seam like when I wipe down the front part under were the bin is it seams that the water keeps popping back up, so I'm not sure if water could be leaking down into the front of the machine from that area when it gets wet from the bin hanging down when you get the ice out because of all the melted ice that turned into water. Don't use the filter is a problem and the machine doesn't recognize it after you do the first true cleaning and put it back into the machine, so it is worthy.

[This review was collected as part of a promotion.] If you love nugget ice, this machine is a dream. The GE Profile Opal 2.0 delivers perfect, soft, chewable nugget ice every single time. It looks sleek, feels well-built, and runs way quieter and smoother than I expected. The side tank is super convenient, the ice production is fast, and it keeps up easily with a busy household. From cold drinks to smoothies to daily water, this elevated everything. Easily one of my favorite appliances. Highly recommend without hesitation.

[This review was collected as part of a promotion.] This is my 3rd countertop ice maker. It is a bit more than what I spent on others, But, It is worth every penny! It makes ice quickly, and its pretty quite. it only takes up about 2 inches more the other countertop models I've had, but its a way better designed ice maker. Its makes LOTS of wonderfully crunchy nuggets. No more running out of Ice or running to the store to buy the continuously shrinking pounds bagged Ice. The ice "bucket" holds a nice amount & refills quick. Set up is quick and easy. Just clean it, than run a few ice making cycles and toss the first two batches and now your are ready to enjoy a cold cocktail or cooler fill-up ! This little ice makers is going to be a game changer for next years Pool Parties!!!