The output of this machine, nugget ice, is great and the whole family loves it…nobody is using our refrigerators ice anymore! The unit is a bit loud when running and the ice does melt consistently within the unit. Would appreciate more robust insulation, for both the noise and the ice itself (even if there is not a viewing window)…

I love it! In the past three months we have gone through four different ice makers and they all would make ice for a day or so then they would start screaming so loud you can hear it outside. This one is quiet and does a great job, I am very satisfied with it.

I did a lot of research and reviews on nugget ice makers and this one was rated #1 that doesn't always mean it's the best but it does here. It's super quiet makes ice very fast and the ice tastes great if you're on the fence about getting one don't waste money on the cheaper ones that will tear up in 2 weeks get the best name brand in appliances get a GE you won't be disappointed. We love ours you will too! Have a great day

Just got my new Machine yesterday and super easy set up and works great! I love that the side water tank connects to the ice machine and it is extremely quiet. I had a full bin of ice in less than 40 minutes!( and we kept using it too. The machine keeps the ice nice and cold so you don't wake up to water in the am. Looking at a second for my RV!

I love this ice and convenience. Perhaps you may eventually produce one with a filter so distilled water will not be necessary. My only complaint is that it stays on “making ice” rather than saying “add water”. I ve only had a few days and worked correctly for a few days. What to do ?

So much better for ease of cleaning than the previous Opal 1.0. Makes wonderful ice. The engineers just need to rethink the side tank - can't clean it well. You can only put vinegar or bleach water in there to swish around to clean - any food related item needs to be able to be scrubbed with soap and water occasionally. The best way to prolong the time before there is slimy water residue built up is to use ONLY distilled water. We have done that and so far have not dealt with slimy water residue. But, I know it will eventually come...

I was abit skeptical about the expected volume it should make since we had to replace the first one we ordered earlier in the month, but the replacement works great. It took 3 hours to fill the bin the first time, and runs only short periods of time to maintain based on usage there after

I only use distilled water and this thing is fantastic! We have 4 women and 2 kids that are addicted to chewable ice and there is always a full container waiting for them with this wonderful machine. The side tank makes it super easy to monitor and refill. I leave it on 24/7 and the lighted ice tray makes a wonderful night light as well as making the ice look clean and inviting.

I've had this unit for nearly a month. It makes ice quickly. I love the look. Can be just a bit noisy but it's not constant. Took off the side reservoir to save counter space. Side tank had a tendency to leak or drip water while refilling. It's just too easy to refill the main reservoir. Over all, I'd still purchase this unit. Hoping it lasts!

I absolutely love this ice machine and have had no problems with it. If you like Sonic or chewable ice you will love this ice marker. It fits in the corner of my kitchen counter without taking up to much room. Others complained about leaks, but I haven't experienced any issues.