After reading some of the reviews that complained about the noise and some machines being slow to make ice, I was having doubts. Decided to take a chance and what a great surprise we discovered the first batch. The opal II has made approx. 20lbs a day every time we use it and we have yet to be bothered by excessive noise. It's a great machine and a big addition to our home.

This ice maker is one awesome appliance. I have tried other nugget ice makers and the Opal beats them all hands down. It makes ice very quickly which is great since all five of us are getting ice through out the day and have never run out. The Opal is no louder than a mini fridge when it's running. It's very easy to setup and maintain.

I am in love. This is the best ice maker and worth every penny. I previously purchased a less expensive ice maker, while decent you definitely get what you pay for. As a birthday gift to myself I purched this ice maker. I use it everyday and absolutely love it.

We really like the ice maker, while it worked. Unfortunately, we had to return ours after just seven months of use. It would no longer produce ice regardless of all the troubleshooting and cleaning we went thru. The replacement only last as long, another 7 months. We are a family of 5 who used it daily, but not overused. The warranty is just 12 months from original date of purchase, even though I had a replacement for just 7 months, so we were out of luck. For being one of the more expensive models on the market, we expected a longer-lasting better quality machine.

Where to begin? The ice is perfect - in shape, consistency and chew (yes, I have ice chewers!) from kids drinks to adult beverages it's great. My husband especially likes the wifi capability and scheduling so that the ice is ready when we want it. Once it gets going it keeps the ice container full and much to our surprise there was still ice the next day in the bin. Can't wait to use it poolside under the cabana this summer!

This makes the little nuggets of ice, which is what I love. The capacity is pretty big, too, and the ice maker will continue to make ice to fill it up whenever you take any. It was easy to set up; we just had to find a nice roomy counter spot for it. It's not HUGE, but it does take up some space. We use up a lot of ice from our refrigerator and often run out during the summer months, so this is a perfect machine to supplement our ice supply. The reason why I didn't give it 5 stars is because it can be LOUD during the times it's making ice. We haven't taken the time yet to figure out why or if there is anything we can do to quiet it. But there were a couple times we had to just turn it off because it was WAILING, and the kids were asleep. There is a bluetooth feature which I didn't think I would use much. But when it was loud, it was nice that I was in the other room and was able to turn it off with my phone instead of going to it to shut it off! Overall though, I love this ice maker. Just need to figure out how to make it quieter....

I love ice!!! And the nuggets are so satisfying to chew on. I would make my husband and daughter pick up bags of ice every 2-3 days, and it would take up so much freezer space. I must say I'm so glad I got this bundle of joy.!!! Only thing I wish I did was purchase the one that has a tank on the side but it's a bite much having to pull the whole tray out just to refill the tank with water. But I'm still satisfied. It doesn't take long at all to fill up the tray with ice at all.

This is a great product and makes ice pretty quickly, Have been using the product for about 8 months and only issue is the light stopped working during my last cleaning cycle - working with Warranty department currently to resolve. We use the machine daily and go through a lot of ice in this household - would definitely recommend

Our unit is for a weekend lake home. So on for 2-3 days then sits idle for a week or two. Draining unit isn't easy. At each start up I run through the bleach water mix and rinse. Don't want any bacteria issues. We'll see how it goes for the summer. Only in use for a month. Ice production is good so far. No noise issues that I've read in other reviews, but ours is in a laundry room away from living area.

Love how quickly the product arrived, the ease of unboxing and set up. I completed it on my own and I don't consider myself abnormally strong. I am 48 and had it up and running in under 2 hours. That's running extra cleaning cycle and reading through the manual. Highly recommend.