This 2.0 version is so much better! As an owner of both models, this one is much sleeker, more modern, and quieter than the first version. Additionally, the fan setup and cooling is more efficient which allows it to make ice faster. The Alexa integration and the mobile app allow much better timer and smart home functionality. Overall, very pleased with the improvements made over version 1.0. Despite the price still being a bit steep, I’d definitely recommend!

Just because the machine isn't perfect, doesn't mean it doesn't make perfect ice. It is 5 stars in my book, and it is the best on the market. Although I may be nitpicking, there are a few improvements that keep it from achieving perfection. CONS: 1. It is a high maintenance machine. The manual suggests that you clean it once per week. Nobody really has time for that. It is more of a tedious process than strenuous one, since the machine has a (somewhat) automatic clean cycle. However, this requires a great deal of clean water to rinse and seems wasteful. 2. The machine is a bit bulky, and for the most part, lacks feet on the bottom. The feet exist, it just would have made cord management easier if they were a bit taller. 3. It can be a bit noisy when making ice, but quiets down once it gets going. It doesn't bother me, all refrigeration products are going to make noise. 4. I personally don't care about this one but...don't buy this if you are concerned about wifi/app capabilities. I have yet to get the machine to pair with my phone using the app and wifi, so I'm not sure it even works. I'm not too sure why it is even necessary, but I don't have any use for it. But it is still a con if it is supposed to work, and yet, it doesn't. PROS: 1. Perfect nugget ice. I was hesitant about buying this (expensive) machine due to the fact I wasn't too sure it could make as good of nugget ice as restaurants/hospitals. It 100% does. The promo videos make it look soft and barely frozen. This machine makes hard and crunchy goodness that keeps frozen in the bin all day long. 2. Makes ice consistently and fast. You will have ice constantly as long as you keep the water tank replenished. 3. The front-viewing bin lets you see how much ice is accumulated and simply makes it look nice on the counter top. It pulls out nicely for easy access. Even though it is pricier than most ice makers this size, this machine is worth it if you want perfect nugget ice from a well crafted machine. It does what it is supposed to and has lived up to the hype thus far. Nugget ice makes everything better; water, cocktails, or even plain old ice munching.

I have always chewed on ice, but ice has not been easy on my teeth. I have been watching this product for a while, and finally decided to purchase one. Hands down, this is one of my favorite purchases during the COVID lockdown! The ice is soft and chewable, and the ice bin fills up quick when you empty it. My only regret is not buying this earlier!

This is my third opal machine. I was given a replacement of my second machine and not even 10 months later it is already making the same loud obnoxious noise as the first machine. The ice is good when it’s actually working, but the noise is beyond obnoxious and loud, and I’ve had to just shut it off and not use it. I was told there is no repair for this which is very unfortunate considering how much I have paid for these machines. I was also told there is no warranty on the last one they sent me even though it hasn’t even even been a year, because I originally purchased my first one two years ago. This makes no sense considering we’re talking about a completely different newer ice machine!! No protection for the buyer

I LOVE this ice maker! It makes me happy every day. It was so easy to set up, it’s simple to clean, the ice is perfect, and it tastes amazing. It makes every beverage better. It makes icing boo boos on toddler knees softer and easier. It even is a great nightlight in the kitchen. I couldn’t be happier with this purchase.

I love the ice, but this machine is horribly loud. When it is defrosting, I cannot hear the television that is on in the same room. If I am upstairs sleeping it will wake me up. I will be reaching out to GE to see if this is how this item should be or is this one a lemon.

Probably the most bougie thing we ever bought but we love it. It really is the good ice and makes drinks taste so much better. Even bought some red plastic restaurant cups to go with it. Only complaint so far is that after using it for only about two weeks, once in a while it makes a loud ‘groaning’ sound that we haven’t figured out yet and have to unplug it. ‘Groaning’ sound is not addressed in any of the paperwork or online forums. Sound did go away though after doing a cleaning cycle so maybe that. It does take up some space though. But it puts out ice really quickly. All in all a good purchase. Very happy.

My wife has always wanted an ice pellet maker, and after plenty of research, we pulled the trigger on the GE profile series. Easy to set up, maintain, and the ice is fantastic. The wifi connection is great to schedule to run starting early in the morning, given that it can be a little noisy, but as expected, while running on the countertop.

I rent, so I have to deal with the fridge my landlord gave us. I use lots of ice, so having to constantly fill ice cube trays is so tedious and annoying! I've been wanting to get an ice maker for a while now!! Having a countertop ice maker makes things so much easier!! Having a side tank reservoir is great too!! It makes ice quickly and I love that they are nugget sized! Love it.!

This ice maker is a great appliance however, the cleaning and descaling process needs to be scaled back. That is a workout in itself. I use bottled purified water and it asked to descale once after ONE week of use! I had to buy a lot of vinegar, too. And, linking to the app was easy. I can turn the ice maker on/off from my bedroom or schedule the ice making time.