We love SONIC ICE and moved to the land of no Sonic's 9 years ago. The OPAL is a dream come true. It produces the best ice and we are truly happy with it. We were nervous when we installed it because we could see water seeping into the ice catcher, but researched and found out that was normal. Also, on the day of installation it produced ice very slowly. Then it started getting faster and faster over time. We love it.

Soft chewy ice perfect for cocktails and everyday drinks. Fast. Quiet. Easy to set up. Love it! The ice keeps well in a plastic bag in the freezer so you can make several batches, freeze it for later and then turn the machine off. I run mine once or twice a week and have plenty of ice.

This is the third nugget machine we’ve had and by far the easiest model to maintain. The side water storage jug really makes it easy to keep the water full and the ice flowing. They don’t last forever, our last model lasted 2 years but for the price and convenience it’s the only nugget maker we will buy.

I have this product a 4 out of 5 because it is loud! If you don’t want to have the noise you will need to put it in an area that is not a common area. For example if you put it in your kitchen it will disrupt conversation because of how loud it is. Other than that it is a great ice machine! Also it is pricey.

I was a little unsure which way to go with a countertop ice machine. There are several options. After reading about as many as I could find and features of them, I went with the Opal. I actually went with the appearance initially. I did not want something on the countertop that was unattractive. The Opal is so beautiful. As far as the practical side of things, the Opal makes wonderful ice, it's easy to set up, operate and maintain I can't say enough nice things about it. I really love it and would purchase her all over again. Thank you so much. Francee Angell

We love it so far! Makes great ice and faster than expected! Only complaint is the instructions for setup- did a bunch of ge summer interns who came back from a work happy hour hammered write them? They made zero sense. I threw them out and it was much easier from there

This ice maker is easy to operate, all you do is add water. The ice is chewable and awesome--not even sure if Sonic's ice is this good. You'll need to clean it on a regular schedule, especially if you're in an area with really hard water like I am. I got the side water tank, which makes this extremely hands-free. Only reason I'm not giving it 5 stars is b/c its a little loud when making ice, but outside of that, its a great ice machine.

We have only had this machine a few weeks, but it is a workhorse. It fits perfectly on the countertop and under the upper cabinets. As soon as we finished setting it up and turned it on, it started making ice about 20minutes later. Just like the instructions said it would. Being from Texas, we like ice and we like our ice not to melt quickly. For whatever reason, this ice stays icy longer than our regular refrig/icemaker ice. I agree, the unit is pricey, but you will not be disappointed.

We have been pleasantly surprised at how well this ice maker works and how easy it is to use. The ice maker on our refrigerator went out and we were looking for a nice unit that would last us until it was time to get a new refrigerator. But we might be in trouble! We love the nugget ice this unit makes and it is very convenient to use. We dump some in the freezer so we always have some on hand but the fresh ice right out of the unit is the best. I'm sure you could use tap water but we pour water from our Brita pitcher into the tank. It has worked excellent and the ice tastes fantastic! Highly recommend!

This ice maker is a game changer! Our built in freezer on our fridge is the worst, so we got this to supplement, and we love it so much! Nugget ice is our favorite, and these ice cubes are small but not too small. One of the the best things about this ice maker is the water tank, so it's always easy to see the water level.