Customer reviews for LG 83" Class OLED evo C6 Series 4K Smart TV forAwesome Upgrade
[This review was collected as part of a promotion.] This TV has been a fantastic upgrade from my previous TV that suddenly died. The remote takes some getting use to, but I like it overall. Very responsive and fluid operating system and a crisp picture.
Hello, Rawley. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
just over 1 year and panel issues
[This review was collected as part of a promotion.] just over the 1-year warranty and a black line streaking across the whole screen
Hi, Chesca. We appreciate you sharing your feedback regarding your LG OLED77C5PUA TV. We recognize your experience with the vertical line appearing across your display screen. To help resolve this visual anomaly, we recommend performing a Pixel Cleanse or Pixel Refresher cycle through your TV’s OLED panel care settings to refresh the pixels on your screen. You can find detailed steps to troubleshoot display anomalies by visiting https://www.lg.com/us/support/help-library/lg-tv-lines-spots-dots-on-screen--20154768377272?srsltid=AfmBOopSiKn7RAKypyalof9iRQgEO-tgOQZ294hXe3XJ9DsFzV33RCDx. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
The actually
[This review was collected as part of a promotion.] I like this TV because the brand is so good ‘ and the picture is hd ‘ I will recommend to everyone this tv ‘ I like so much ‘ I look very beautiful and they like at cinema
Hi, Yonairi! We’re thrilled to hear how much you’re enjoying your LG TV. It’s wonderful knowing the HD picture, beautiful design, and cinema‑like experience are all hitting the mark for you. Your recommendation means a lot, and it’s great hearing the brand continues to impress you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com Thanks for choosing LG! #LifesGood ^James.
Audio is terriblr
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
LG OLED65C5AUA
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
We are unable to control the volume. It’s a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
Buffering
Very pleased with this tv overall, but very irritated by the excessive buffering after a few hours of streaming. I have to unplug the tv for 1-2 hours to let it reset.
Hello. We appreciate you sharing your experience with your LG OLED55C5PUA TV, and we want you to feel confident that we’re here to support you. It’s great to hear you’re enjoying the overall performance. Power‑cycling can help temporarily, but reviewing your network connection, checking for app updates, and ensuring the TV’s software is current can help keep streaming smooth for longer periods. Our guide walks through steps that can improve playback stability and reduce lag: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899 If you’d like us to take a closer look at your setup or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
easy and beautiful picture
[This review was collected as part of a promotion.] easy setup. beautiful picture . We are really enjoying the TV so far
Hi there, Chipper! Thanks for the awesome review. Glad to hear the setup was smooth and that the picture is hitting the mark. If you ever need a hand down the road, @LGUSSupport is always here to help. #LifesGood ❤️
[This review was collected as part of a promotion.] Really awesome experience oled screen tv it really worth to buy it I’m enjoying it, best picture ever quality, sound quality is amazing had a great experience while watching the movies
Hi! We appreciate you sharing your excitement about your LG OLED TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality and immersive sound — nothing beats that cinematic feel when watching your favorite movies. It definitely sounds like your setup is delivering the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Nice and bright!
[This review was collected as part of a promotion.] Fantastic tv. Everything I hoped for. Bright and no problems with ambient daylight. Gaming works great as well, crisp refresh rate, fantastic for Cyberpunk 2077. . 4k is fantastic.
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that this fantastic television is everything you hoped for, with great brightness and no problems with ambient daylight. It’s wonderful to know that the crisp refresh rate and fantastic 4K quality have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James