[This review was collected as part of a promotion.] I'm still trying to learn all the things this new LG TV has in its inner workings. There is so much more capabilities than my 15 year old cable TV had. But the pix is beautiful and we bought the LG 4 speaker sound bar to go with it. It truly is a grand product.

The television has a great picture. It is bright, with vibrant colors, and the contrast is superior. I wasn't, however, able to use it for the first month, as I had a defective remote, and LG took its sweet time replacing it for me. I was NOT impressed by their "customer care." LG televisions are terribly overpriced. I needed a light and thin television for my mounting situation, and this one fit the bill. I wish these were reasonably priced, as they make a great television.

The LG 55" OLED TV was EXTREMELY difficult to set up and maintain a connection with Verizon FIOS services. Finally attained! Now the problem is that while the TV sound is OK for music, we can barely hear the dialogue! We have had to put the volume on 100, which is the maximum, and we still cannot understand what they are saying! After spending a significant amount on this TV, we do not want to have to buy special speakers or sound bar to hear it, plus how to ensure it is hooked up correctly with the FIOS remote?! This sound problem is very disappointing. LG remote is difficult to maneuver - thankful we can use the FIOS remote.

A year ago I purchased the LG 55" Class C5 Series OLED evo AI Smart TV. I've been enjoying the TV as it has a spectacular picture. I'm sure the C-6 model has at least as great of a picture. The problem I found with the C5 is the magic remote. I noticed that they are using the same remote control on the C6 as they did on the model I bought, the C5. LG obviously wants my TV and the C6 model to be operated by voice commands. The magic remote functions as designed, however, it was designed WITHOUT A DEDICATED MUTE BUTTON or A NUMBER KEYPAD thus making it IMPOSSIBLE to directly punch in a couple of numbers to change the station or press a button to mute the sound. This makes the remote problematic. Unfortunately, LG doesn't warn it's customers anywhere about this lack of functionality. I learned the hard way. I had to go pull out a remote from an older LG TV in order to have a keypad and mute button. Bummer. The magic remote sits almost entirely unused. The TV asked me to agree six different user service agreements (which essentially remove any hope for privacy} in order to use the voice controls. I haven't agreed to any of it. LG really needs to warn people that they expect you to completely change the way you interact with your TV but they simply don't