Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Thank you for your feedback. We love hearing how Thermacell helps your outdoor experience!

Thank you for your feedback. We understand that pricing is an important consideration when buying any product, and we truly appreciate you sharing your thoughts. While our brand hasn’t taken a price increase on repellent refills this year, pricing may vary depending on the retailer. We’re committed to offering value through multi-pack options and seasonal promotions that help make mosquito protection more affordable. We stand by the value of genuine Thermacell repellent refills and encourage you to stay a user with our brand! On average, our refills provide protection at approximately $0.65 per hour—designed to be both effective and efficient. Thanks again for reaching out! Please feel invited to DM us with more questions.

Thank you for the feedback! We love to hear from our fans!

We're so happy that our efforts show! Stay mosquito-free, my friends!

Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Thanks for the feedback and for being a loyal Thermacell ambassador!

We're always trying to improve and we're glad it shows! Enjoy your summer!