Purchased this as a way to rid our deck of the Mosquitoes that show up during the Summer.  When I received it, I allowed it to fully charge and it did work for one Battery cycle.  When I tried recharging it, it never completed a charge.  There is a red light that stays lit when trying to use it until it eventually just turns off after about 2 minutes warming up. 

i have tried so many different product and not many of them work. so i wasn't so about trying this one but it worked better than i thought. it doesn't work that well on a windy day but does the job. i live in florida and the mosquitos love my area and my husband, he said it worked better than some of the other products we have tried and would buy more .

I received this item for free from Thermacell in exchange for my honest review. I received this product and put it to work at my backyard barbecue for my neighbors. This product kept the mosquitoes at bay and everyone was very impressed. I think I inspired everyone to get one for themselves.

I had never heard of the product until a friend of mine turned me on to it. I had no idea what to expect, but I love mostly that it's odorless!! I put it outside near the table where we were going to be eating and no bugs came near me at all! That's a miracle because I attract bugs everywhere I go. :-) I'm so grateful for an odorless, easy-to-use product that really does what it says! No more bites!

I purchased this unit in the middle of last summer, and was so impressed! Unfortunately when I brought it out this year, the unit wouldn't charge. I sent an email to customer service and received a prompt response. Sally was so helpful! As a new father of twins, I totally forgot to respond to and email. I received a reminder email to send in pictures and my address so they could send a replacement! Thank you Sally and team, it's this kind of service that will have me continue to rave and recommend your product!

Bought this 2 weeks ago and have been pleased so far. Seems to work well. My one complaint is that the supposed 12-hour cartridge didn't seem to last nearly that long (maybe 6 hours of use?). Bought a second unit with a 12-hour cartridge and noted the cartridge was only about 1/2 full of liquid. Marked the level before using and after one hour the level had dropped substantially. Looks to be about 5 hours worth of repellant. Not sure if the cartridge I got just wasn't filled properly - I will keep track of how long it lasts. I'm also putting the cap back on between uses. Got a 40-hour refill so will keep track of that as well. As I said, the unit seems to work but the refills will get expensive if they only last have the time indicated.

I was skeptical, but my backyard swarms with Mosquitos and this keeps them away and not a single bite. As soon as we turned it off, they were back and we were fighting them off by hand. I'm a believer and don't sit outside without it. Thermacell gave us our deck and yard back.

The unit worked ok but after the first season the battery started not holding a charge and now after using maybe 15 times it's garbage. I believe a product that costs this much should last longer than 2 seasons. Electronic and plastic waste from items like this are filling our landfills and killing our planet.

I have used Thermacell products in the past with great success. Thought I would try this rechargeable one. Wast of money. It doesn't work. Followed all directions, feel the unit getting warm, but still have mosquitoes bite me and I am not a foot away!

I got this product in the mail to try when I go fishing. It heats up very fast and works great. I was outside with it for about 2 hours and never got bit by a mosquito. I live in a woodsy area so we have a lot of mosquitoes but with this product it was like there was no mosquitoes.