First...you MUST use only distilled water. Filtered water is not the same. Second, the frequency of maintenance cleaning is improved with distilled water, but still too often needed. We love the ice. We had 2 of these. It's easier to go buy a bag of ice from Sonic for 2 dollars.

LOVE soft nugget ice! It did not fit on our counter under our cupboards but fit perfectly on our bar cart! Score!

Makes ice fast and is so easy to use. Distilled Ice works the best as no need to clean the closed system

Ice maker was very easy to set up. Only downfall that I have seen so far is that I am unable to turn off the light in the ice bin

After cleaning this weekly, with bleach and vinegar per instructions, the inside house is moldy. It’s disgusting! I use filtered water too!

I am so excited for the soft ice in this unit. I love the extra reservoir. It was so easy to set up and clean.

Had the same unit for years and love it. With a family of five, it gets used. After 5 great years, replaced with with the same unit.

Just got this ice maker and I really like it I'm familiar with it because my son has had one for a couple of years.

[This review was collected as part of a promotion.] Such a well designed and perfect functioning device. Not sure how we had drinks without this ice!

I have been wanting an Opal ice maker for a long time. Looking forward to using it a lot this summer!