We purchased this in August 2024. Now in December 2025, just a few months outside the 1 year warranty, the scale is wildly inaccurate no matter how many times you zero it, so all the cooking is off and it can’t be used. Very disappointed a kitchen aid product lasted such a short time. I will say until the scale problem it was wonderful, and we used it several times a week.

This machine is perfect, great beans and rice every time. It makes meal planning a lot easier.

This unit is not worth the money that was spent on it. It is complicated, lacks directions in the owners manual, I would recommend this unit to anyone

We use this appliance to cook rice several times per week. Very easy to use, and the rice comes out perfect. Only bummer is that the black pot, can easily get a paint chip.

I purchased this a few months ago and absolutely love it. I use it for rice and beans at least 4 times a week. I wish all appliances worked like this one.

Perfect rice every time! My teen also uses it and absolutely loves it.

This rice cooker is better than sliced bread. It’s amazing, so much better than I imagined. Everyone should own one and just start cooking with it.

[This review was collected as part of a promotion.] Nice looking, very compact. Fits well in a small kitchen. Super excited because I often just eyeball the amount of rice I want to make and now this figures out the right amount of water so I don't have to! Rice was awesome, steaming broccoli came out great. Looking forward to trying it with pasta.

[This review was collected as part of a promotion.] I didn’t realize you needed a minimum amount for the rice.i was hoping to have a fresh two person serving every day, now I need to use way more than intended and refrigerate then reheat. Not what i planned. I also have the Jasmine rice come out hard, even after sitting for 10 min. after cooking. Trying to find the right custom setting to fix. Wish I wouldn’t have bought.

[This review was collected as part of a promotion.] This appliance is pricey! However, so far I've. made brown rice, quinoa, and black beans in it and all turned out better than I expected. The beans were still slightly hard but I have to admit that I used old beans and did not soak them overnight before cooking them. I think they would have been perfect had I taken the time to pre-soak them. Fresher beans would probably help as well but I was curious to see how they'd turn out. It saves time and is pretty straight forward to use but I think the power cord needs to be longer. I'd like to keep it on my counter as it's a good looking appliance but the cord is not long enough to reach the outlet. Overall, I am terribly happy with the purchase. I waffled back and forth on giving it 4 or 5 stars and went with 5 as I don't feel it would be fair to go with 4 due to the hefty price and short power cord. 4.5 stars would be ideal!