I've had my replacement KitchenAid Grain and Rice Cooker for about a year now. My first unit unfortunately stopped working after just one use, but to KitchenAid’s credit, they replaced it quickly and without hassle. The cooker works well most of the time—I'd say about 75% reliability overall. That said, there are a few consistent issues worth noting. The outer pot and steamer basket are too small for my needs, and the built-in scale isn’t always accurate. For example, if you set your container down nearby while it’s zeroing out, it can throw the weight off. More recently, the device has started to overheat during cooking, and there's now an odd clicking noise that didn’t exist before. It’s a great idea with solid potential, but it seems like there are still some quality and design kinks to work out.

We’ve had this rice cooker for several months and EVERY time we try cooking something in it (rice, quinoa, couscous, lentils, etc.) it sticks to the bottom, overcooks, and burns it! We have to stop the cooking process sometime in the middle of the cook time and hope that it’s cooked all the way. Not worth the money we paid for it!!

[This review was collected as part of a promotion.] So after a month with the product and cooking four different grains I’m familiar with, I’ve been astonished at how consistent the terrific results have been. I love knowing that when I use it the device calibrates how much water and how long to cook contingent on my settings so that it’s perfect every time. I’ll not go back to my old cooker and can’t wait to cook even more in this cooker!

[This review was collected as part of a promotion.] I decided to splurge and buy what I though was a nice rice cooker. The problem is, if you are following a recipe with other ingredients, the unit tells you that you added too much broth, and dump some out. If you take out the pot to dump some out, it resets the system and now you can't start with the rice weight, as there is already broth and other ingredients in the pot. I was never even able to cook the rice. There should be manual settings to get past this. The Kitchenaid customer service people have made it even more frustrating with the return process. After finally getting it approved for return, I'm still waiting on a refund with them having received it over a week ago.

This product surprised me. It really makes fantastic beans in a set it and forget it way. You can tell they spent some time on the settings, and you can customize a setting if one of them isn't quite perfect. It made perfect wild rice on the first try. It's really helpful for vegan / vegetarian households. Highly recommended!

This is the best grain/ricer I have ever owned. You will not be disappointed. Such wonderful features on the touch screen. Add your grains,rice,oatmeal,etc. add liquid of your choice. Set it and forget it. Wonderful appliance. I have even mastered hard boiled eggs in it. KitchenAde you did it once again.

This rice cooker is better than sliced bread. It’s amazing, so much better than I imagined. Everyone should own one and just start cooking with it.

This really is the best way to make so many things. Next to our expression machine it’s the most used countertop appliance we have. It cooks so many things and they all come out perfect. No more canned beans in our home.

Makes perfect rice and so easy,very happy that I bought it

[This review was collected as part of a promotion.] This rice cooker is a lifesaver! This is the first one i have ever own, this Kitchenaid rice cooker is amazing! Its has multiple setting for rice, grains, and beans and it cooks all of them in under an hour. The first thing i made in it was Spanish rice and it literally came out perfect! The water dispensers mesures the water out for you, so no more over cooked rice. I never knew that i needed a rice cooker in my life until now!