I wasn't expected Ninja will be using cheap parts. When I opened the box there were some scratches over the machine but I wanted to give it a chance. The first week, I was enjoying the different modalities of my new expresso coffee machine but just less than a month I had two parts broken for example the funnel lost three lashes and the plastic part of the drip tray one of the corner is broken. I believe these parts are made with cheap materials. I have different Ninja products, but this is the first time something like this has happened to me with their products.

The machine is intuitive and easy to use. Espresso and cold brew options are good. However, it does not make a good cup of coffee. Regardless of classic or rich brew options, the brew is weak and the taste is acrid to bitter. It’s disappointing that this is not able to replace my coffee maker or pour over equipment. I’m back to grinding my bean and making pour over cups. I use the like only to make espresso shots or the occasional cappuccino or latte.

It's like having Cafe quality cappuccino and lattes in your home 24/7! It's insanely easy to use! We make the best tasting espresso drinks now thanks to this machine. Best purchase since the slushi maker! I highly recommend buying this, especially if you are a beginner, because it takes ALL the guess work out of making espresso. I have recommended it to all my friends and coworkers and theirs are being shipped as I write this review.

[This review was collected as part of a promotion.] This thing is heavy duty on a professional level. Works really well, everything was thought through and easy to understand. It’s easy to clean and can do both espresso and coffee. The design is clean and everything has a purpose. I love it. Can’t believe I got it for this review.

I bought this about a month ago. I have used it nearly everyday since, and even got my wife into espressos with it! I rave about it to all my friends and family. This machine is absolutely perfect if you are someone who has always wanted to delve into the world of true espresso making, cappuccino, flat whites, etc but were a little overwhelmed or intimidated by all the ratios, weights, scales, grinding, etc. This takes the guesswork out while still leaving a bit of room with customization. It makes espresso making extremely accessible with intuitive, easy to understand instructions and processes. Enough to make you feel like you had a legitimate role in making your drink (tamping, adjusting the porta filter, utilizing the steam wand) but not leaving you to spend a clueless 25 minutes making a drink you're not sure you will enjoy. It is one of my favorite purchases ever, and an appliance I am proud to show off to guests and let them try a hand at espresso making!

I’m in love!! My 17 year old children have also found their love for great espresso with this machine. It’s so easy and uncomplicated and I really appreciate that plus all of the areas for storing the pieces is simply brilliant. Follow the directions on running a couple of batches through before it dials it in and you’ll have the most amazing espresso ever! It shows you step by step what do on the screen!

I love this thing. I use it first thing in the morning. I drink my cappuccino. On the way out to work around lunch time I make myself an ice coffee. I have only owned it for two weeks. On my off time I try a different drinks. Last week I made an espresso martini. It is impressive and a topic of conversation once spotted by visitors. They all want to try a cup of coffee. Grind, brew, froth, serve, enjoy. Next toy is the Ninja Slushy Machine.

I bought this machine 2 weeks ago and all I can say is "WOW." What an amazing machine. So worth the price. I have recommended to everyone that has seen the machine at my home. My family uses it daily. I will highly recommend the Ninja Luxe Espresso Machine to anyone. 5 stars!

I am a serious coffee drinker, but I didn't know the science of espresso; I just wanted great coffee. For the price point, the Luxe has a whole lot of features and has some features that more expensive machines have. So far, all of the drinks are great, and it is pretty easy to use, which was important to me. Cleanup seems easy, the machine is quiet, and versatile with thoughtful touches like storage for the accessories. I am very happy with my purchase

I'm a regular coffee drinker so If there was any updates to this machine my opinion would be to allow a smaller amount of coffee grinds for a cup of coffee. We have to set it to a 6 or 8 oz cup of coffee grind for beans then turn it off and then on and set it to 12 oz. cup but then you can't tamp it down because you have to use the luxe basket.