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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.6 out of 5 stars
stars
736 ratings735 reviews
  1. 5 stars79% (585)
  2. 4 stars9% (63)
  3. 3 stars4% (29)
  4. 2 stars4% (26)
  5. 1 star4% (33)
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Showing 1-10 of 735 reviews
Jun 14, 2026
Reviewer name: Conrad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this coffee maker

This makes great espresso and froths milk to make a variety of coffee drinks. The drip coffee is way better than any K-cup.

Helpful?5XP1I1BYBXS719942909183
Aug 17, 2026
Reviewer name: AlexM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great machine

So far we are enjoying the machine very much! It's great, really easy and simple to use, and the coffee is very good. Very satisfied with our purchase

Review from Shark Ninja
Helpful?5XP1I1BYBXS719942909183
Aug 11, 2026
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Simple to operate, makes delicious coffee!

Very nice! Simple to operate! Either using beans and grinding or just using ground coffee, works great!

Helpful?5XP1I1BYBXS719942909183
Jul 24, 2026
Reviewer name: Mendy1022
5 out of 5 stars
5 out of 5 stars review

Favorite purchase yet

I've had this machine for almost 2 years now, and I honestly love it. It's probably one of the best purchases I've made for my house. I used to spend way too much money at coffee shops, and now I actually prefer the coffee I make at home. The espresso comes out great every time with a nice crema, and it's really easy to use once you get the hang of it. I also like that it doesn't take forever to heat up, so I can make my coffee before work without waiting around. I know Ninja has newer models out now, and sure, they're tempting, but I really have no complaints about this one. It still works great and has been reliable since day one. If something ever happened to mine, I'd buy another one without thinking twice. If you're trying to decide whether it's worth the money, I'd definitely say yes. I use mine every day, and it's paid for itself many times over.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Aug 23, 2026
Reviewer name: SusieC
5 out of 5 stars
5 out of 5 stars review

I love it! A must have

[This review was collected as part of a promotion.] This cafe expresso machine is a must have! I love how easy it is to use. The features are my favorite because you can froth dairy or non dairy milk. The consistency is amazing! It tastes to good once it is done I feel like I went to a coffee shop by in my own home! I recommend if you love coffee!

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Aug 17, 2026
Reviewer name: JessieB
5 out of 5 stars
5 out of 5 stars review

Easy to use and makes tasty coffee

[This review was collected as part of a promotion.] Easy to set up and the videos make it easy to learn how to use! Love the milk frother and that it can tell you what to set the grid of the beans to. This coffee making is awesome plus it looks really good on the counter!

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Aug 20, 2026
Reviewer name: Fahmy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Everything is great but why no a single shot

The product is great with amazing features. A single shot espresso option would have been great, instead of myself having to drink or pour double shot every single time

Review from Shark Ninja
Helpful?5XP1I1BYBXS719942909183
Oct 6, 2025
Reviewer name: ShannonA
3 out of 5 stars
3 out of 5 stars review

Not horrible

Wasteful and not consistent, always a mound of ground coffee that falls out after the machine is in brew mode. I do recommended grinds and it's never consistent.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi Shannon, Thank you for sharing your experience with the Ninja Luxe Café Premier. We're truly disappointed to hear that you're encountering issues with inconsistent grinds and coffee grounds spilling during brewing. That’s not the experience we aim to deliver, and we appreciate you bringing it to our attention. Our team would love the opportunity to help troubleshoot and ensure your machine is performing at its best. If you need any assistance, please don't hesitate to reach out to us by phone at 1-800-365-0135. We're here to help! Kindly, Ninja Kitchen US

Aug 19, 2026
Reviewer name: Geebee
3 out of 5 stars
3 out of 5 stars review

Dissapointed

I really wanted to like this coffee maker, and was swayed by the many positive reviews, and the price. However, after three weeks of daily use I am struggling to get a decent flat white out of it. I've tried myriad different settings (and different beans), but the machine does not produce a decent crema and the finished result is always a bit dish-watery. I'm still hoping this is operator error, but I suspect the machine is made for those who like Starbucks coffee rather than an Italian style brew.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi there, Thank you for your review of the Luxe Café. We're sorry to hear that the different settings and beans you tried did not deliver the results you were hoping for. We recommend trying our coffee guide below, which includes instructions for making a Flat White and a variety of other specialty drinks. You can also review our troubleshooting guide for additional support. Coffee Guide: https://support.sharkninja.com/article/ES600-Series-Ninja-Luxe-Caf%C3%A9---How-To-Make-Your-Favourite-Drinks-ca Self-Help Guide: https://support.sharkninja.com/article/ES600-Series-Ninja-Luxe-CafC3A9-Troubleshooting-Guide Kind regards, Ninja Kitchen

Oct 16, 2025
Reviewer name: Kayla
1 out of 5 stars
1 out of 5 stars review

Horrible experience

*photos are of the replacement base received* I bought this about a month ago. Finally settled in after a move, followed the set up process.. okay great i was so excited. Following day I made a drink, yum! *This great!* next day, i get an error code "add beans" no troubleshooting

Review from Shark Ninja
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi Kayla, Thank you for taking the time to leave a review. We sincerely apologize that your Espresso Machine displayed an error message following the setup process. We understand how disappointing this can be, especially when you're eager to enjoy your new product. If you require further assistance with your Ninja, please don’t hesitate to contact our Customer Service team at 1-855-520-7816. Our representatives are available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.