I purchased this espresso machine about 10 mos ago. Could not be happier. I love that it has onboard compartments for the accessories. Nothing laying around the kitchen. All the nessary parts are metal, solid which is refreshing. I did learn after reading one review not to force the plastic grinding cuff into the holder, just turn it with a slight push and it pops in. Pushing it will cause it to break. I have had no issues with it. A must is clean the wand after use. Don't get lazy and always push it back to self clean. AMAZING. Purchased good coffe. The entire family now has their specialties. Espresso martinis, Cappuccino and iced coffee. All from one machine.

We have been using our new Ninja for over a week now. After we watched the five minute tutorial it's Ben a breeze to use. We like that there are so many options for brewing espresso or coffee. The hardest part is choosing coffee bean to brew. This machine does it all.

Bought ours in January 2026 and by March a piece (the hopper) had broken and already needed replacement. Contacted Ninja thinking because the machine was bought so recently the issue would be resolved free of charge but that was not the case. Be aware when purchasing🥲 Other than that the machine is beautiful.

Bought this 2 years ago when it first came out and absolutely loved it. However now it is failing, conveniently after the year warranty. The team claimed they “fixed it” by letting me send it in the warehouse, but it is now failing again. Only regular coffee brews will work, not espresso. I am sick of this headache.

I bought ~2 months ago and its fabulous! Had a pod machine and savings in pod costs wll pay for this in 3-4 months and the espresso drinks are better! Auto grind works great, can also use pre-ground but you need to then experiment with grounds/strength. I like espresso, wife likes traditional drip so the fact that it does both is awesome. Handy spots for storing pieces in the machine! Small things--switching out coffee beans not something you want to do everyday--hence we make wife's drip with her pre-ground fav. beans and espresso using whole beans and auto grind. The milk frothing system is fabulous. Auto-purge of frothing wand is a great feature --uses a lot of water, so frequent emptying of the tray and refilling of water reservoir if you have a couple of double shots a day. Not sure why the catch tray for coffee drips is separate from the water catch tray for the frother purge--if they were just one piece it would be easier--hold more water and keep the drips from drying on. But these are small things on what is, overall, a great machine.

The overall purpose of making good coffee at home was successful with this machine. Unfortunately, after two months the steam wand stopped working and caused a backflow of pressure inside the machine. It made an enormous mess. That was after multiple cleanings and descaling. It was replaced under warranty. After another month, the drip tray broke. It was replaced under warranty. I'm certainly concerned about the longevity of this product. I previously had a used Breville that outlasted this coffee maker. Kinda wish I still had the other one. I'm satisfied with the grinder and coffee… as long as it continues to work. I would not recommend.

Purchased the Raspberry NinjaLux as soon as I saw it come out. It is beautiful! I was on the fence about getting this or the Breville for the past year, and I am so glad I chose Ninja. It's very user friendly and easy to use, as are all Ninja products.

On boxing day, we got our first one and we were so excited, until the grinder broke a week later. We got a replacement unit January 7, and a month later, we are having issues with the espresso. It grinds fine, we do the recommended grinding size, we tamp it down, and we are lucky to have a single drop of espresso fall, or a sludge. The drip coffee works fine, when we run water it dispenses the correct amount, it truly is only with the espresso feature. We tried different coffee beans to no avail and it's just frustrating. We even tried no tamp to see and we get a little more but certainly not a double shot of espresso lol

I received this as a Christmas gift and I absolutely love it. I have had a good Breville machine in the past, and this is a world of difference. it is almost automated...the grind is perfect, the frother is awesome and makes amazing froth out of almond milk. espresso shots are strong and taste great. 5 out of 5

Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.