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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
760 ratings758 reviews
  1. 5 stars79% (603)
  2. 4 stars9% (66)
  3. 3 stars4% (30)
  4. 2 stars3% (26)
  5. 1 star5% (35)
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Showing 261-270 of 758 reviews
Jan 8, 2026
Reviewer name: wfree
5 out of 5 stars
5 out of 5 stars review

Loving it

Bought this around Black Friday, absolutely love this thing. It makes great espresso, and I don't need to be a pro constantly re-testing pulls and weights etc with new beans, after a shot or two it can dial it in for me. And also, the cold foam attachment works so well, makes amazing cold foam for my drinks. I'd highly recommend this unit, could not be happier.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Jan 23, 2026
Reviewer name: Smash87
5 out of 5 stars
5 out of 5 stars review

The Jack of all trades

I bought this a couple weeks ago and I gotta tell you, it’s my favorite thing in my house. It works great. Looks sleek and sexy. It’s easy to use. I love all the different things I can make and do. Definitely getting my moneys worth this year being my own barista

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Oct 15, 2025
Reviewer name: Caroline5888
5 out of 5 stars
5 out of 5 stars review

Great Machine

I absolutely love how this machine works and fits my kitchen aesthetic. Mostly just love that I can make cold brew and iced coffee with cold foam every morning or my husband can make his hot cup of coffee with right after. it does SO much - you don't have to have much / any skill. Truly worth every penny for the quality of coffee I get compared to the Breville I was using that I never knew how to dial in.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Oct 5, 2025
Reviewer name: Mj64
2 out of 5 stars
2 out of 5 stars review

Disappointed

I really wanted to love this machine, but unfortunately, it’s been a huge disappointment. One of the biggest issues is the milk system—it doesn’t heat the milk properly. Every time I want a latte or cappuccino, I have to microwave the milk separately, which defeats the whole purpose of having an all-in-one espresso maker. On top of that, the espresso shot is very inconsistent. I use a shot glass to measure and have tried multiple techniques, but I never get a full 2oz pour. It’s always around 1.5oz, no matter what I do. For a machine at this price point, I expected much better performance and consistency. I had high hopes and really wanted this to work out, but sadly, I’m not happy with this purchase. I wish I had gone with a different brand.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi there, Thank you for sharing your experience. We're truly disappointed to hear that your Luxe Café Premier hasn’t met expectations, especially when it comes to milk temperature and espresso consistency. That’s certainly not the experience we aim to deliver, and we understand how disappointing it can be when a product doesn’t perform as promised. We’d love the opportunity to help troubleshoot these issues with you. Sometimes adjusting the frothing technique, cleaning the milk system thoroughly, or checking the grind and tamping method can make a big difference in both temperature and shot volume. Our Customer Support team is here to walk you through a few steps to help improve your results. Please reach out to us by phone at 1-800-365-0135, we'd be happy to look into this for you, we’re committed to helping you get the best possible brew. Warm regards, Ninja Kitchen US

Jan 4, 2026
Reviewer name: KylaG
5 out of 5 stars
5 out of 5 stars review

Obsessed with this machine

Obsessed with this machine ~ I had a Breville for years and wanted an upgrade . I almost didn't buy this because I wanted a more “experienced coffee machine company” this machine is above and beyond my Breville ! Incredibly user friendly , pours perfect espresso everytime and the ability to create hot or cold foam makes making my latte SO much more fun

Review from sharkninja.ca
Helpful?5XP1I1BYBXS719942909183
Oct 29, 2025
Reviewer name: QPG07
5 out of 5 stars
5 out of 5 stars review

The Perfect All-in-One Coffee Upgrade for My Kitch

Versatile and Delicious Results!” The Ninja Luxe Café Premier has completely upgraded my morning routine. Espresso shots come out rich and smooth, the drip coffee is flavorful, and the cold brew mode is a great bonus. I love the built-in grinder and frother — everything feels premium and easy to use. A perfect all-in-one machine for anyone who loves great coffee at home! ☕✨

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Jan 16, 2026
Reviewer name: Amanda holl
2 out of 5 stars
2 out of 5 stars review

Too many bells, not enough whistles

My husband bought this for us for Christmas because I’m a regular coffee drinker. He almost went with a cheaper one, but with the rave reviews he took a leap. We’ve had nothing but issues with this thing since we started using it. Inconsistent brewing strength, grind size changing during grind…. Whatever. But 60% of the time (and we’ve troubleshot EVERYTHHING) it brews about 10-30% of the amount. It’s an infuriating waste of money, coffee, and my last nerve. NOT. WORTH, IT.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi Amanda, Thank you for taking the time to leave a review. We’re extremely devastated to hear that you’re experiencing inconsistent brewing strength and that the grind size is changing during operation. We understand this has caused a lot of frustration, and we sincerely appreciate you taking the time to troubleshoot. Your feedback is invaluable to us, and we will be sure to share your experience with the appropriate teams internally. Since you’ve already completed troubleshooting without resolution, we recommend reaching out to our Customer Care team for further assistance. They’ll be happy to help explore next steps and get this resolved for you as quickly as possible. You can contact us at https://support.sharkninja.com/contact-us. Thank you for your patience, and we appreciate the opportunity to assist. Kind regards, Ninja Kitchen NA.

Nov 20, 2025
Reviewer name: Lars
5 out of 5 stars
5 out of 5 stars review

Perfect Machine is Perfect

Amazing espresso machine that takes ALL the guess work out of espresso. I love not having to dial in the grind or dose or even have to babysit the milk while it froths. Makes a perfect cup every single time. I've had this machine for over a year and I use it every day (sometimes multiple times a day). My go-to is usually a latte, but on occasion I will make an Americano (using a separate kettle for hot water). I've made cappuccinos, flat whites, affogato, espresso martinis, frothed milk for hot chocolate, you name it. 10/10 would buy again.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
Jan 7, 2026
Reviewer name: Jray113
2 out of 5 stars
2 out of 5 stars review

Recieved Damaged and non functioning

Product was damaged as recieved due to the Bean hopper not being assembled properly at the factory. The hopper locking cams fell into the grinder because the screw in the locking handle was not fully installed. This caused a "install hopper" error. Been trying to get parts from ninja and have not been successful . Need a new hopper assembly, but only getting the run around. Seems to be a nice machine... would be great to use it normally.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re so unhappy to hear that your Ninja arrived damaged and caused an “Install Hopper” error message. We completely understand how disappointing and frustrating this experience must be for you. Please know that we truly value your feedback and will share it with the appropriate teams to help prevent this from happening again. Our goal is to make this right for you, and we’re here to assist in any way we can. We suggest contacting us at https://support.sharkninja.com/contact-us for further assistance, so we can help resolve this as soon as possible. Kind regards, Ninja Kitchen NA.

Dec 30, 2025
Reviewer name: JonA
3 out of 5 stars
3 out of 5 stars review

Bean Grinder is Loud

I bought it for my wife for Christmas . We both love it except we cant use it before we go to work without waking up the whole house because the bean grinder is so loud. It would nice to be able to make a cup of coffee before work instead of having to buy a cup. Other than the grinder being loud its a nice machine and would be 5 stars instead of 3.

Review from sharkninja.com
Helpful?5XP1I1BYBXS719942909183
reply from SharkNinja

Hi Jon, Thank you for sharing your experience with us. We’re so sorry to hear that the grinder noise has made it difficult for you to enjoy your coffee before work. After buying this as a Christmas gift and loving the machine overall, it must be frustrating not to use it the way you hoped. We truly appreciate your feedback as it helps us understand what matters most to our customers. Kind Regards, Ninja Kitchen US.