I love the nugget ice. It's just the right size and texture. Makes ice very quickly. The ice stays frozen for a long time. Much longer than I expected since it doesn't keep it frozen. I've only been using it for a month so I can't give a long term evaluation but I am extremely pleased so far. Only downside is that it was very pricy but it may be worth it in the long run and the need to purchase the scale inhibiting filters or distilled water. Hopefully this product will last us for many years.

Ice maker makes ice very fast and perfect ice size. Ice box fills up fast. Does tend to melt if not used quickly, but makes new ice just as quick. We are very pleased with this ice maker and have told several friends how great it is and they also have purchased one also.

Product arrived with a failure in the manufacturing of the water tank. They failed to glue the two halves together. Contacted support who told me I needed to return the entire product which is silly when only the external tank was a problem. Otherwise the ice maker works well. Our last opal only lasted 2.5 years so we will see how long this one last.

Our entire family loves this ice machine...not cheap but the ice it makes is perfect! With the side reservoir we are refilling every other day because we all love the ice! Hoping this machine lasts for years and if it does, it'll be worth every penny.

We have been pleasantly surprised at how well this ice maker works and how easy it is to use. The ice maker on our refrigerator went out and we were looking for a nice unit that would last us until it was time to get a new refrigerator. But we might be in trouble! We love the nugget ice this unit makes and it is very convenient to use. We dump some in the freezer so we always have some on hand but the fresh ice right out of the unit is the best. I'm sure you could use tap water but we pour water from our Brita pitcher into the tank. It has worked excellent and the ice tastes fantastic! Highly recommend!

First off the GE Opal 2.0 Ice Maker itself is fantastic with the type of and production of ice that it makes. SONIC ICE. There is no question about it when it comes to this. It is second to none. Its fast, quiet (slight hum) and holds & keeps ice available with having to continuously run the machine. FLAWS: Cleaning it can be a large pain in the butt depending more on the placement in your situation. If you have to move it to a sink, its not a light weight machine, so keep that in mind. The wifi app allows very basic integration with Alexa and Google Assistant. Like turn on and turn off the machine and light. That's it. You can not ask them what is the water level or if it's time to add water. They have no clue. There are no PUSH NOTIFICATIONS to your phone like every other app out there in the world for Smart Appliances or Lights. Example you go to work and want to turn on you machine on the drive home (something happened while you were away and water in the system. You will not know until you arrive home) It would be great to a Push Notification stating that if you use your Voice Assistant to turn it on. The only way to know is if you go into the app which defeats Voice App integration in the first place. I'm not sure how dumb a company has to be or how important this functionality is when it comes to using your voice to operate a machine you paid $$$$ because of getting such features and not fully delivering on it, but for me, I feel cheated at this price point. Last Flaw: it does have a scheduler, again no Push Notification if you run out of water, that is easy to program. But there is not a scheduler for the built-in light feature. This is controlled by the app and manual only. WHY? With the average ice makers of this size are a lot less expensive, why am I paying so much more, without getting so much more features I assumed would be present at this price point? Typos may or may not present

Very pleased with capacity, speed and most importantly taste of the ice! We use a lot of ice for a small family and neither our old countertop machine nor our refrigerator machine (when it worked) could keep up with this model. The side tank makes a great machine even better!

This was on my wish list for years and I was totally surprised to open this Christmas! It is amazing and lives up to the hype. Just like Sonic and Chick-fil-a ice only at home and on demand. Excellent design. Does add white noise to my kitchen but that's ok with me, some might think it's loud for a small appliance.

We previously had a Kitchenaid Ice Maker that was incredibly inferior. The GE profile Opal Ice Maker is far superior, external tank easy to use, and the water filter is exceptional. The ice is perfect and supplements the fridge ice maker. I would recommend to anyone

I have wanted this for years and resisted because of the price.I have had two other countertop icemakers and while those were good, this one is spectacular. The ice does not stick together like when you buy a bag of nugget ice. The ice making keeps up with our big family. The only negative is that the app is pretty lame. I would buy this icemaker again and again.