My family (5 of us at home) are using tons of pellet ice... loving it. This machine keeps up with us just fine... and has revolutionized our hydration lives. Great ice... quiet operation... low maintenance. The ice is a treat in itself and makes all our drinks treats.

For anyone with a nice home bar, this is a nice capstone to your equipment. The setup for wireless is simple, and you're less than an hour from unpacking to getting ice in your bin. I can't imagine not having the side-mount water reservoir, so plan to make that part of your purchase. I wish the bin was a little more insulated to keep the ice from melting, but when you're using it for a party or other activity, melting won't be an issue.

We really love this ice maker! It makes the perfect size ice we want and is almost always full and ready to go! That being said, I keep getting messages that we need to add water even when the water tank is full. And sometimes it won't make the ice unless I power our down then on again. Is it defective? Hmmm not sure but for the price we paid, I'm definitely going to find out! Lol

We were having trouble with our ice maker in our fridge keeping up with the amount of ice we used when we had people over. We got a different brand of nugget ice maker at first because it was cheaper. Let me tell you, you get what you pay for! We took the other ice maker back after ONE day because it was so LOUD! It also didn’t fit under our cabinets. We should’ve just purchased the Opal to begin with! It is quieter, more compact, and makes better ice, to be honest! We love it!

I needed an ice maker to supplement the supply of my current refrigerator. This ice maker is perfect! It takes up very little counter space, the external water tank means filling up the tank less frequently, and the ice is made VERY quickly. So happy with this purchase!

I love the ice maker but trying to get one that actually works longer than 2 months is an issue! I’m On my second one in 3 months and now the ice him broke and they want to send me a refurbished model when I just bought a brand new one less than 2 months ago!

This a great nugget Ice maker and we love it! But the APP is useless (basically turns on and off light and tells if it is making ice or not...).Also it needs the external water supply needs rethought... The opening sits in the reservoir so every time you need to refill the water you have to handle the part that will be submerged in the reservoir (not very sanitary). There also is no light or any indication of the water level (sure you can seethe level in the clear plastic but it would be great to get some indication the water level is low. Finally would be great if there was a way you could tap right off a water line and not worry about refilling the reservoir. Great ice maker but could be better.

This ice machine is amazing! It is super easy to set up, to clean and to use. The ice is great in all sorts of beverages and as soon as you use some of it, it starts making more immediately and fast. I have had multiple people comment on it after seeing it in my house. I highly recommend!

I love that this works off of Wi-Fi and it works pretty good. If I could change anything it would be the set up (pretty heavy, flushing with bleach, placement away from heat, need inches around the back and also space in front for drip trey) also only makes 1 shape of ice. The good outweighs the bad though because it takes about 30-40 minutes to get a cupful, I can start it before I get home and it’s pretty quiet. How did I live life without it?

This has changed the game for me. I am drinking even more water because I look forward to the “good ice”! It’s fabulous! The only thing I did not expect was the noise. The motor is loud and I had to press the back panel to muffle the vibrating noise. If it were quieter, I would absolutely give this a five star review.