This product is a very expensive dud. I have followed every instruction to clean. It continually defrosts after making a handful of ice. Sometimes it will work perfectly for a few hours. The online complaints are crazy. I bought because a friend has it and hers works OK. Get a cheap one because it will outcast the opal 2.0. Shame on GE for this product.

I am absolutely in love with my ice machine. It's so quiet and easy to set up. Cleaning it was so easy and didn't take much time. Having the water tank is incredible, and easy to fill up. And the ice!! Oh my goodness it's like sonic ice and chick fil a ice had a baby. It's the perfect size and the perfect crunch.

Very pleased with our purchase of the Opal 2.0. Make plenty of ice so we are never without. The only reason I gave it less and 5 stars is noise - approximately 43 dB at a distance of 15 feet, loud enough I will usually turn it off when we are watching TV in the next room. Check your clearance also, 16.5 inches from counter to upper cabinet was barely enough space for the location where I wanted to use it - if I push back any farther on the counter I won't be able to remove the side tank so, as is, the drip tray hangs about 1.5 inches over the edge of the counter (and you need the drip tray).

My wife is a huge fan of the soft ice, so I bought one of these for her as a gift. She loves it. We didn't think we would use Wifi function, but it turns out that it is very handy, as you can schedule the ice maker to turn on right before you get home from work and have fresh ice waiting for you.

I love this machine! The Bluetooth function to control while away from home is great! I can leave it off during the day and then start it from my phone when I leave work! I had to finally replace my old machine after 5 years of use and this unit is a big upgrade! It's quieter, doesn't get hot and has more functions than the old machine. I also did not have the side car before so I love that!

I really like the Opal 2.0 ice maker. The ice is small and chewable. It’s not quite like that great gas station or fast food ice, but close. The machine is pretty quiet overall and I like that. I do not like the fact that melted water drips out every time you open the ice bin though. Sometimes it is quite a bit of water. If I could suggest an improvement, that would be it.

[This review was collected as part of a promotion.] This ice maker is better than I would have expected. The set up process was easy by following the quick start guide, the only place of slight confusion was #5 in the steps was missed but appeared to be more of a numbering error than direction error. The ice maker was quick and started producing ice right away. It was relatively quiet and looked sleek with the light. The ice was easy to scoop and didn't freeze together. It made my drink taste that much better! All of my guests were impressed and it was convenient to not have people in and out of my freezer trying to get ice. I highly recommend this product and can't wait to use it again!

We've had this ice maker for about 3 weeks now and it has been great. I clean it every 7-10 days to keep is running perfectly. It takes about 10 minutes to clean. I set up a schedule to ice is ready when we wake up every morning so it doesn't run all night. The app works great and allows me to control it remotely if necessary. I would highly recommend this machine.

The end result of ice is amazing! I bought this machine for my girlfriend and she loves it. I only use distilled water in the machine and I still get clogging and have to pinch the hoses often. It’s pretty unstable unless you keep up with the maintenance.

This is the best ice ever! Nothing like having this nugget ice to light up your drink of choice! This machine works great! We’ve had it for about a month now and we are so glad we made this purchase. We don’t use any other type of ice but this nugget ice. The GE OPAL Nugget Ice Maker is a very well built machine. We make sure we clean it once a week per recommendation from the manufacturer. When our kids come over to visit, they always ask for a bag of nugget ice to take home. They all love it as much as we do! This is a great product, fits on our kitchen counter perfectly.