We absolutely love having the crunch ice available. We drink so much more water now because of it. Even for our family of 7, it makes the ice fast enough to keep up with our demand. The side tank allows us to limit how many times we have to refill the system.

I am in love. This is the best ice maker and worth every penny. I previously purchased a less expensive ice maker, while decent you definitely get what you pay for. As a birthday gift to myself I purched this ice maker. I use it everyday and absolutely love it.

My husband was very hesitant on spending the money on this ice maker, but let me tell you. This is the only ice he uses now. He doesn't use the ice from the fridge anymore. This ice maker is a favorite to all of our guests when we have parties. Some of them even eat it by the cup full.

I live everything about this ice maker. The ice is somehow the best must crunchy tasty ice nuggets available ANYWHERE! I’d give it 5 stars all the way but my app keeps telling me to clean the machine around 1x a week (so of course, I comply) but otherwise it’s a dream machine for you ice pebble maniacs.. you know who you are!!

Though we really like the nugget ice, the constant maintenance is a pain in the you-know-what. After a week of use, the machine started to make a very annoying squeaking sound. So much so, we turned it off and relocated it where it wouldn't be a bother. It sounds like a squealing rabbit! The clean up process is messy and frankly all too often. We have a very expensive water filtration system with the best ratings on the market. We're very happy with our water, so I don't want to hear about our water being too hard. We've even tried purchasing purified water from the store. Nothing works to quiet this down. We've followed the cleaning instructions to a tee and no luck.

This may be the best purcahse of the year for me. The fit, quality of the build and the finish of this ice maker is 5 STAR. The machine is very easy to maintain and the ice is addicting. All of our guests over the holidays raved about the Crunchy Ice. Stop researching and make the purchase.

I absolutely love this nice maker. It makes perfect crunchy nuggets! It matches my other black stainless appliances. The only thing that I don’t love is the amount of water that drips out of it when you pull the ice storage box out to scoop the ice. The tray does catch the water, but I would prefer that it not leak out at all. Other than that though, this was worth every penny!

It has been great for providing ice for my family. It does make noise while making ice, so I appreciate that ours is in the laundry room just beside the kitchen. We can grab it anytime with minimal effort. And it is always ready. I do have to remember to refill the water as we do not have a water line attached. But it is a minimal inconvenience.

I purchased the nugget I’ve maker back in November and have truly enjoyed having it. Although it’s a bit of an investment it’s so worth it. It consistently makes ice and the ice does not freeze into one big chunk. The nuggets are easy to chew and cool down my drinks nicely.

Overall I'm very satisfied with this Opal 2.0 ice maker, but there are a few annoyances. The constant drips you get when you open the drawer to get ice definitely explains the added tray for the front. Also I really wonder about the water recycling component, not really sure it does that because I'm always filling the reservoir tank. The noise level is manageable, I can deal with it for the wonderful trade off of the nugget ice.