I received this ice maker as a Christmas gift from my son and daughter best Christmas gift ever. I am always having to buy ice from grocery store or gas station and buy the time you get home it is already melting. This causes it to refreeze and then you have to break it up to use it. I love how easy it is to fill glasses with the enclosed scoop. It looks nice sitting on counter. The easy to fill side tank makes a endless supply of yummy nugget ice always accessible. Also this ice makes for a good ice pack for a injury or boo boo for kids. Since the nuggets are small and not heavy and sharp like typical ice cubes. I would definitely recommend this ice maker to anyone who uses ice daily. I also ordered the magnetic scoop holder accessory it attaches to the side of the ice maker making it even more streamlined.

I love the look and ease of the machine. I think GE should co brand with Harley and call it the screaming eagle because this thing will wake the neighbors up when it gets upset. Mine is a month old. Disappointing as I cannot get but a few cups of ice before the noise happens.

Happy so far. Quieter than my previous one. Seems to be about the same capacity. I purchased this to replace the one I purchased in June 2022. Hope this one is more reliable. I had to work on my previous one pretty frequently. I finally got tired of repairing it and just bought this one. I guess 3 to 3 1/2 years isn’t to bad even having to repair. I didn’t get the scoop holder with purchase. I don’t know if it was left out or is an accessory.

This is the third GE Profile nugget ice maker I have purchased over the last 10 years. It won't work now because it says to add water when it's already there. There has been an issue with each GE Profile nugget I have purchased. I don't know why I keep spending the money but I love the ice it makes!

I have bought two of these machines. Both of them have failed. The first one stopped making ice. The last one, the water pump motor died. I bought a new pump and replaced it myself. The machine worked for two more months then began to leak. It is now sitting on the floor of my garage. I will not buy another one.

And the cost is not just the price tag. This thing is heavy. And since we don’t keep it next to the sink but rather next to the fridge, it’s a chore to move. Why is that an issue? Because you need to descale it about once a month which requires an overnight soak and several cleaning cycles, all requiring you to drain the device. Sure, I guess I could use a bucket on the kitchen floor that I have to step around for an hour or 2. Maybe I’ll try that next time. And for the cleanings and maintenance, you’ll need to buy descaler, bleach, and water filters. It is pretty noisy at times - we have mostly gotten used to that. It makes ice very quickly, and holds enough for the 4 of us for regular use. The side reservoir is a must. Without the side reservoir, I would probably be adding water once a day. Would we have changed our minds if I knew all this before the purchase? No, we would buy it again. Like most things in life, the best ice in the house requires time and money.

[Employee of ge_appliances] The quality of the ice is good and as advertised. Noise is the biggest complaint while making ice. It is noisier than expected for a device sitting on a countertop. Seems to be primarily compressor noise. Sometimes I can hear it in the next room. Capacity is reasonable and adequate for my general use - as expected.

keeps saying cleaning and its not even a month old. i use wayer from a 5 gallon bottle.

I absolutely love this -it's fantastic! I use it every day without any issues.

Best investment ever does not turn into slush. I can’t believe I waited this long to get one. So good on hot days. Easy for the kids to chew.