Smart design, stylish appearance, and perfect nugget ice. I used to buy ice from Sonic before I splurged on this ice maker. What I didn't realize is that freshly-made nugget ice has the perfect "chew", far superior to re-frozen Sonic ice. I'm happy and hydrated.

Makes great ice when it's working. I'm on #6. These things are horribly unreliable. Good search it. Pumps fail because haier uses cheap pumps. The fans will go as well and it will stop producing ice. If you get a year you are lucky. Buy an extended warranty because you will need it.

The ice is great for all the ice lovers out there. But beware this thing is plagued with problems that eventually arise. Loud noises as parts quickly wear, leaks, weird sludge it makes, all right out of warranty, naturally. Only 1.5 years in before I have to tear the thing apart to replace parts.

It's a good, useful product. The most negative thing about the Opal is they don't last long. We are now on our 4th in less than 3 years. Forget about having it worked on by a GE appliance repairman is your area. They won't touch it. It has only a 1 year warranty. If you have issues and callGE, they give you a number for Opal. The one we did have,just a tad over 1 year old, quit working last week. I filled out a form on their website and have yet to hear back. A lot, lot, lot of money for a product with such a short lifespan. Granted some folks get a longer lifespan use, and for them I'd say, you're the lucky ones.

I am SO jealous of all the great reviews for this product. We have been working with GE Customer Support for nearly 3 months now on either repairing or replacing our Opal icemaker. We purchased this in May and by August, it had stopped making ice. GE sent us another one (took nearly two months to arrive). This one (apparently a refurbished unit) didn't work either! We loved the wonderful Sonic-like ice during the FOUR MONTHS it actually worked.

The ice maker itself works well and produces good quality of ice. It is pretty loud when making ice (louder than any other appliance in the kitchen). The scheduling function on the app does not work at all. Not the end of the world but you expect those features to work as advertised. Will not buy other “smart” ge appliances as I assume this is a common failure.

It's a great product only when it's working for the short period but when it's not working it's trash! Barely worked for over a year, had to have the first one replaced. Second just out of warranty and won't stop making a loud noise! They won't sell you new parts for machine! Complete trash! No help. A 500 dollar product should last longer than a year or even over year and half. Ridiculous.

My husband and I share the opal ice machine. I am always getting ice with my drinks now because I love the perfect nuggets. They are soft and keep drinks very cold. If you are having a crowd, make ice ahead of time, save it and keep making it. The machine makes ice quickly and can keep up with refills. It just isn't enough ice for the first round of drinks. Simply make it ahead. The machine is fast.

[This review was collected as part of a promotion.] This is the first time owning a counter top ice maker unit. This GE Profile ice maker seems to be a really great ice maker!! Once you get it out of the box , you have all you need to set it up which also includes the instruction manual. A drip tray and scoop are also included. Follow the instruction to clean it before using it. This is self cleaning. Put it in self clean mode and it will go through the whole system with water to make sure all is cleaned properly. When it finishes the cleaning cycle, Unplug the unit, detach the hose and let drain in the sink. Its just that easy. Simple to operate yet very modern looking. It has some heft to it. No sliding around on the counter. Very stable. No raised buttons to work with. Light pressure touches gets it going. This unit comes is almost 17 inches in height so be sure you have the height room before making the purchase. Once set up, it starts to make ice pellets within 7-10 minutes which is remarkably fast! After the first drop of ice pellets, it continues do so every few seconds with another drop of pellets. I equate the size of the ice to the size of a gum drop. You can chew the ice easily. This would be amazing to use for a party when serving drinks without having to worry about running out of ice as it is continuously making ice with a side tank to help with volume if needed and great to have for everyday usage as well. This has a home on my counter top just like my tea kettle and coffee maker and is being used daily to keep our drinks cold in these hot Summer months!! BTW, this is also a "smart" appliance and allows for app connectivity . This feature is not something that I would personally use BUT it's available for those who like to operate and control appliances via smart phones.

not worth the price. started leaking and made sure cleaning cycle was done, GE sent out a new one under the one year warranty and had to return the original one. now at the one year mark the replacement makes loud blending machine sounds. just junk, if you spend money its best to get one hooked up to a water line (so u do not have to keep ing up the side bottle and not get a GE ice maker. it makes all kinds of sounds all day.