Congratulations on the new Opal! We couldn't be happier to hear that you're enjoying it. Thanks for making GE Appliances a part of your home. -Mikayla@GEA

That's pretty much it! We're sorry to hear the Opal is having such a drastic problem so early. Please call 1-866-907-6718 to take advantage of the warranty and have this made right. Keep in touch! - John@GEA

Hi, We're glad you're enjoying the Opal ice maker. Hearing an unfamiliar noise can definitely be concerning and we'd like to help. In the article below, you'll find a list of the Opal's operating sounds and what causes them. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194828712.481548036.1693230790-575474648.1665505672 Thanks for sharing and please let us know if you have any questions. We'd be happy to offer some assistance. -Sylvia@GEA

Hello, we are sorry to hear that your icemaker stopped working after such a short amount of time. We can understand how disappointing that can be. We recommend that you reach out to Opal Support Line they are available at 1-866-907-6718 or online at myopalservice.com. We are confident they will be able to help. If we can assist in the future with anything else please let us know.- Dianna@GEA

Hello Dsteve! Thanks for your feedback about your Opal Ice Maker. We're happy to have you as part of the GE Appliances family. We love to hear that you're pleasantly surprised by your new unit and that you would recommend it! If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm Stay safe. Emily@GEA

We're sorry to hear about your Opal no longer producing ice. We'd like to help out. We recommend trying out an electronic reset. This can be done by removing the power cord for 2-3 minutes, then plugging it back in. You can also try out the steps located in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435 If you are still experiencing issues, we recommend contacting our support team for additional assistance. They can be reached at 1-866-907-6718.