Hello Dsteve! Thanks for your feedback about your Opal Ice Maker. We're happy to have you as part of the GE Appliances family. We love to hear that you're pleasantly surprised by your new unit and that you would recommend it! If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm Stay safe. Emily@GEA

We're sorry to hear that your ice maker stopped working and we'd like to help. We recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 If the issue continues, we recommend contacting our Opal Support at myopalservice.com or call 1-866-907-6718.

Hello, We’re so sorry to hear that you experienced unexpected sounds from your new Opal. We know it’s incredibly frustrating when any appliance starts making loud noises, but it’s even worse when it’s basically brand new. The best thing to do in this situation is to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA

Hi, We're glad you're enjoying the Opal ice maker. Hearing an unfamiliar noise can definitely be concerning and we'd like to help. In the article below, you'll find a list of the Opal's operating sounds and what causes them. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194828712.481548036.1693230790-575474648.1665505672 Thanks for sharing and please let us know if you have any questions. We'd be happy to offer some assistance. -Sylvia@GEA

Hello, we are sorry to hear that your icemaker stopped working after such a short amount of time. We can understand how disappointing that can be. We recommend that you reach out to Opal Support Line they are available at 1-866-907-6718 or online at myopalservice.com. We are confident they will be able to help. If we can assist in the future with anything else please let us know.- Dianna@GEA