Hello Dsteve! Thanks for your feedback about your Opal Ice Maker. We're happy to have you as part of the GE Appliances family. We love to hear that you're pleasantly surprised by your new unit and that you would recommend it! If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm Stay safe. Emily@GEA

We're sorry to hear that your ice maker stopped working and we'd like to help. We recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 If the issue continues, we recommend contacting our Opal Support at myopalservice.com or call 1-866-907-6718.

We would like to help you with your Opal unit. We recommend performing an electronic reset by unplugging the unit for 3 to 5 minutes and plugging it back in. We are going to be reaching out via email to gather further information. Please reply at your earliest convenience.